seeing as the 19th and 20th are weekend days with the immigration offices closed they have until end of business on Friday April 18th to file in person
So you're now on an under consideration stamp for a year extension based on marriage to a thai? Is this your first yearly extension or did you apply for this one from a previous yearly extension.
Honestly dunno why they said you can do it May 30th
IF that is indeed your due date (as in your extensions haven't re-started) you need to file a 90 day report by tomorrow OR you'll get a 2000baht fine for failure to report, when ever you do go file after that.
Just so we're clear, it appears (at least at some offices) that they require you to file a 90 day report online from 2 weeks before the due date down to 1 week BEFORE the due date (that means you have a 1 week window to apply) <- which in your case would have been from 30th of Mar to the 6th of April. That could be why you were rejected
You put the date your "stay visa expire" date as 30 May 2025 right?
Doubtful you had a real tourist visa (that you bought from a thai consulate in another country before you came here) š®
and
it's much more likely you just showed up here and were stamped in free for 60 days on the visa exempt entry program. <- which is not a tourist visa, not even a visa at all, just a free entry stamp for 60 days
There is no official amount of time you have to be out of the country before you can attempt to re-enter and get a new 60 day visa exempt entry. However if they think you're living here on free stamps they can question you on entry, ask for proof of funds, proof of onward travel (back to your country in 60 days) and proof of lodging.
All you can do is try to re-enter and see if you get in or not
I am doubtful your Malaysian friend has ANY visa here, and more likely they showed up and were stamped in FREE for 60 days on the visa exempt entry program <- that is not a tourist visa, it's not a visa at all, just a free entry stamp of 60 days
In Bangkok you can apply for an extension when you have 45 days or less left on the current stamp right down until the last day the stamp is good for
Now if they did show up on a real tourist visa that they bought from the thai consulate before they came here they would go to Chaengwattana to get the extension
BUT
If they just showed up and got in on a 60 day free entry stamp (visa exempt) they would go to the alternate immigration office located in IT Square Laksi Plaza.
Keep in mind Immigration offices country-wide have been closed for the last FIVE days so it's going to be a mad house at any office today and tomorrow.
They either get the 30 day extension on or before their current stamp runs out
OR
they use a service and bounce out/back at a land border to get a new 60 day entry stamp
Do you come from a country whose embassy here either stopped issuing the affidavit of income from abroad notary document or never issued it to begin with?
AND
Have you been transferring in a minimum of 40K baht a month each month every month for the previous 12 months before you apply for your yearly extension? <- meaning you're already ON a yearly extension and are wanting to get one based on monthly income rather than banked money
More and more offices do not allow the 40K baht a month income method unless you legally work in thailand. Now I'm not saying C/W is one of those offices, I'm just telling you that it seems that offices are not wanting to accept that type of proof of funds any longer
About all you can do is go out to Chaengwattana and ask in Section L1 (the section for extension based on retirement/marriage). Sorry I do not know the answer
okay we ascertained that the O/P and their spouse are on Non-B and Non-O visa yearly extensions of stays that they got at Chaengwattana from Non-B and Non-O visas
The children are on overstay from visa exempt entries
They also only have ONE of the old passports that was returned to them when they got new ones, the canadian embassy gave back the old passport, the US embassy would not,
I believe they will have to go FIRST to IT Square Laksi Plaza to "recover the entry stamp" and to get another stamp and after that you go to Chaengwattana to get the extension stamps recovered