thailand
Ask question

How can I access the online 90-day reporting and TM30 system in Thailand now that it's back up?

90 Day ReportingTM30Online Visa ServicesImmigration ServicesThailand VisaExpat GuideMobile Apps for Immigration
Apr 23, 2021
4 years ago
Tod *********
ORIGINAL POSTER
ATTENTION MEMBERS:

The online 90 day reporting, online TM30 program AND the mobile apps for those are back up and accessible !!
8,209
views
169
likes
260
all likes
62
replies
9
images
25
users
TLDR : Answer Summary
The online 90-day reporting and TM30 system for expats in Thailand is now fully operational. Users can access the system, and many have already reported successful submissions. However, some users experienced initial issues with blank screens and were advised to check their browser settings. The conversation included tips for submitting reports through the mobile app, difficulties faced by those who had extensions or previous reports mailed in, and clarifications on when and how to submit online reports. Overall, the community is optimistic about the system's return and is eager to utilize the online features.
Jennifer *********
How do you get back into the system???
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Jenn****
 there is no "get back in the system" the 90 day online program is a passive data entry system, there is no sign up etc, you input your data and if it matches what the immigration office has it will click over to page 2 of the application process if it doesn't match you get the error prompt to go to your immigration office.
4 years ago
Like
Reply
Reply to
Tod *********
Reply
Jon *******
I was going to do my 90 day next week but did it online this morning after the system was online again and it was approved before lunch. Saved me a journey.
4 years ago
Like
Reply
Sarah ********
OK can I learn how to do this and do my late tm30 and 90 day report on this? 😄
4 years ago
Like
Reply
Ken *********
If I do my 90 day report via the app on my phone, how do I print the receipt to put in my passport ?
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@K**
, with a printer :P OR if you don't have one you go find a print shop and email or line it to one of the workers and have them print it for you ;)
4 years ago
Like
Reply
Reply to
Tod *********
Reply
Marty *********
I tried online using the website for Bangkok immigration. I entered the information, hit the submit button and got a blank screen. I waited 40 minutes and checked and it doesn't appear on the approved screen.

I have tried a 2nd time and same thing . . . a blank screen.

I have an appointment to go to MTT next Tuesday.
4 years ago
Like
Reply
Jon *******
I got the blank screen as well, clicked 'back', tried again on the reloaded screen and it worked.
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Marty ********
 imagine that :O :P
4 years ago
Like
Reply
Marty *********
@Tod ********
 I turned off autofill and this time I didn't get the blank screen. I will return later today to see if it got approved. Thanks.
4 years ago
Like
Reply
Marty *********
@Tod ********
 I am using Safari and I twice submitted online 90 day reports using this computer before the site went down. However, I will look at my settings again. It is auto filling the entry boxes. Thanks.
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Marty ********
 you have a pop up blocker auto fill, auto translate or something on because that's the only time people get blank screens. Are you using Firefox?
4 years ago
Like
Reply
Reply to
Tod *********
Reply
Scott *******
I just cheked today its still up and running i could access my previous reports . So fingers crossed it stays up and running
4 years ago
Like
Reply
Noel *************
I submitted mine earlier this morning and it has just been approved. 👍
4 years ago
Like
Reply
Bhakta **********
Thanks Tod, for the info, good to know.

I never really understood the rule of having to do the first 90-day reporting in person before you can do online. Does this apply for each year of yearly extension, meaning that you can do online only two times during a year?
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Guy **********
 you can't apply online 16 days before your report is due :O,

you can do it when you have 15 days (2 exact weeks actually) right down to the due date
4 years ago
Like
Reply
Guy ***********
Benjamin Hays I did that February 3rd. and the only guess they could come up with was that I have to apply 16+ days before due date, I.e., they don't know.

Then, of course, they got mildly pissed off because I was wasting their time and ushered me out of the office as quickly as possible.

Another case of "I will never admit 'I don't know'".
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Guy **********
 yep you have to go file it in person, sorry, something is not matching with what you're putting in the data fields

Make sure you leave OUT any flight number that can cause it to error out AND make sure your arrival departure card is 2 letters and 5 numbers (Sometimes O's look like 0's and 1's look like I's)
4 years ago
Like
Reply
Guy ***********
@Tod ********
 I did 2 on-line last year then February 3 this year could not and was told to ask immigration, which I did. They guessed I need to do it more than 14 days before, which I knew was b.s..

Now, again, I have the same message when I try.

Can you explain what immigration can't. ?
4 years ago
Like
Reply
Bhakta **********
Thanks for all your good advice, will try 🤗
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
All you can do
@Bha***
 is try it and see if it goes thru or tells you to go to the immigration office
4 years ago
Like
Reply
Bhakta **********
@Tod ********
 you mean we can do online?
4 years ago
Like
Reply
Bhakta **********
Benjamin Hays thanks for all your replies.

We did one 90-day reporting in person last year before leaving the country. Coming back to Thailand end year under our still valid retirement visa, we did an extension of stay in February. Now early May first 90-day reporting after renewal.

When you do it online, can you see if it works or not? Do they tell you if you have to go in person?
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Benjamin ******
 that's not quite correct (no matter what 'they' say :P) , when you get a new yearly extension you can keep on doing 90 day reports as a general rule
4 years ago
Like
Reply
Krzysztof *********
@Noel ************
 Visa renewal or extension of stay renewal (stamp)? I have no problem to do it online after extension of stay renewal
4 years ago
Like
Reply
Noel *************
I can never do the first one after my visa renewal online but I can the ones after that.
4 years ago
Like
Reply
Benjamin *******
After renew the visa they said cant do online the first report .

But even that worked well.
4 years ago
Like
Reply
Reply to
Benjamin *******
Reply
Rory ********
I arrived at my accommodation about 5 days ago when the system was still offline. Will my landlord still have to complete this? I’ll be staying at this accommodation for the next 3 weeks.
4 years ago
Like
Reply
Rory ********
@Benjamin *****
 on a STV. Hope to extend to the maximum length
4 years ago
Like
Reply
Benjamin ******
@Rory *******
 what’s your long term plans in Thailand? Are you here as a tourist?
4 years ago
Like
Reply
Rory ********
@Benjamin *****
 He definitely didn’t register me whilst the system was offline. Now that the system is back online should he register me or is there no point because it’s been 5 days now?
4 years ago
Like
Reply
Benjamin ******
@Rory *******
 if you are staying at a hotel, if the hotel is good, they would have registered you via email. Ask your landlord if they registered you.
4 years ago
Like
Reply
Reply to
Benjamin ******
Reply
Rory ****************
Great news! If only it'd been 4 days earlier so I'd be within the 7 day window to be able to use it for my forthcoming report :(
4 years ago
Like
Reply
Rory ****************
I stand corrected - can use online reporting right up to the due date
4 years ago
Like
Reply
Reply to
Rory ****************
Reply
Jon **********
good news, thanks
@T**
 . BTW, is it possible to check my last 90 day report (by mail ) was approved?
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
Sadly
@J**
 nope it is not, :/

the online 90 days can only access reports filed online.

IF you mailed your report in and haven't gotten the receipt back you have to wait it out :(
4 years ago
Like
Reply
Reply to
Tod *********
Reply
Rob ********
thank you
@Tod ********
4 years ago
Like
Reply
David *********
Just in time!
4 years ago
Like
Reply
Noel *************
I just submitted mine now and it worked fine. It is due 3 May and I didn't fancy the 2 hour roundtrip drive.
4 years ago
Like
Reply
Mario *******
Finally
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
okay now for the bad news :O

IF you got an extension during the time the 90 day reporting system was down it is not updated in the system (even if you did a 90 day report in person after that)

I got my yearly extension on Feb 24th (the system went down Feb 18th) and my new stamp is until April 5th 2022 BUT it was NOT updated into the mobile app.

It still shows my expiration date from the last extension that expired on the 5th of April 2021. <- meaning I can't use the mobile app for 90 day reporting.
4 years ago
Like
Reply
Libby **********
I just went on Monday 😭😭😭
4 years ago
Like
Reply
Shayne **********
@Tod ********
 sounds like a visit to immigration for you. 5555 Luckily you're there every other day.
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
and I filed a 90 day report in person on April 9th, SO the immigration office knew I had another yearly extension.. It just didn't update in their online system :(
4 years ago
Like
Reply
Jessica *******
@Tod ********
 does that mean if I filed it in person when the online system was down, I have to file it in person again for the next 90-day reporting? I filed it at MTT in March 2021.
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Jessica ******
, try to file 2 weeks before the next due date and see if it goes to "pending" status or not
4 years ago
Like
Reply
Reply to
Tod *********
Reply
Benjamin *******
ImmiService for 90day report too .
4 years ago
Like
Reply
Benjamin *******
@Colin ******
 download the app immiservice on playstore so simple works pretty good the last years .
4 years ago
Like
Reply
Benjamin *******
Just a couple minutes ago
4 years ago
Like
Reply
Benjamin *******
4 years ago
Like
Reply
Benjamin *******
4 years ago
Like
Reply
Colin *******
@Nathan *******
 cheers will have a look on the website
4 years ago
Like
Reply
Benjamin *******
@Nathan *******
Between 14 and 7days in advance of your 90days report.
4 years ago
Like
Reply
Nathan ********
@Colin ******
 same, doesn't seem to work. at least not on android. Website however works fine.
4 years ago
Like
Reply
Colin *******
Newly installed, cannot connect.
4 years ago
Like
Reply
Nathan ********
@Benjamin *****
 only just installed it will try again, is there a certain time frame i need to submit a report by online ?
4 years ago
Like
Reply
Nathan ********
@Benjamin ******
 won't even load for me. can not connect, or time out...
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
@Benjamin ******
 yep
4 years ago
Like
Reply
Reply to
Tod *********
Reply
Benjamin *******
Section 38 App works again thanks
4 years ago
Like
Reply
Tod *********
ORIGINAL POSTER
Also I just went into the system and checked the status of a previous report I'd done for someone that was approved after the system went down and had no problem accessing the approved report (y)
4 years ago
Like
Reply
Jacques ***********
@Tod ********
 18 months
4 years ago
Like
Reply
Adam ************
@Tod ********
 How long it took to approve
4 years ago
Like
Reply
Reply to
Adam ************
Reply
Thai Visa Advice
... members · 40% approval rate
The Thai Visa Advice group is a specialized Q&A forum for visa-related topics in Thailand, ensuring detailed responses.
Join the Group
Thai Visa Advice
View the Conversation
Thai Visa Advice
What are the current experiences with online 90-day TM 47 reports in Thailand?
4 comments
7 months ago
What are the experiences and challenges related to the 90-day online reporting system in Thailand?
9 comments
9 months ago
What are the experiences with the new 90-day reporting system for visa compliance in Thailand?
10 comments
2 years ago
Is the online 90-day reporting system in Thailand currently operational and secure?
11 comments
3 years ago
Is the online 90-day reporting system for visa extensions currently functional in Thailand?
6 comments
3 years ago
What is the current status of the online system for 90-day reporting in Thailand?
2 comments
3 years ago
How does the online 90-day reporting system for foreign residents in Thailand work?
15 comments
3 years ago
What issues are expats encountering with the new 90-day TM47 online reporting system in Thailand?
61 comments
3 years ago
What is the current status of the online 90-day notification system for expats in Thailand?
9 comments
3 years ago
Why can't I get the online 90-day reporting system to work for my visa in Thailand?
12 comments
3 years ago
Is the 90-day reporting system for expats in Thailand currently working?
29 comments
3 years ago
Is the online 90-day reporting system for expats in Thailand active again?
4 comments
3 years ago
Is the 90-day visa reporting system in Thailand currently unavailable?
12 comments
3 years ago
What are the current issues and solutions for the TM30 and 90-day reporting systems in Thailand?
73 comments
4 years ago
What is the current status of online TM.30 reporting for expats in Thailand?
5 comments
4 years ago
What is the current status of online TM.30 reporting for expats?
12 comments
4 years ago
Is the online reporting system for visa and immigration in Thailand operational again?
0 comments
4 years ago
Is the online 90-day reporting for Thailand back up and running?
5 comments
4 years ago
What should I do if both the TM30 and 90-day reporting online services are down?
1 comments
4 years ago
How can I use the online 90-day reporting system in Thailand?
1 comments
4 years ago
Is the 90-day reporting online system for Thailand currently functional?
10 comments
4 years ago
What are the common issues with the online 90-day report system in Thailand?
19 comments
4 years ago
What Are the Updates and Requirements for 90 Day Online Reporting in Thailand?
57 comments
5 years ago
What are the current updates on the 90-day online reporting system for expatriates in Thailand?
6 comments
7 years ago
How can I successfully use the online 90-day reporting system for Thai immigration?
13 comments
7 years ago
Data protection policyTerms and conditionsDisclaimerPrivacy policyRefund policy
The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.