oh I definitely didn't ask. I just went in with 2 days left to get the new one. I find it odd that the 30 days is tacked on and the family is a swap- but whatever, I probably only need about 10 days this time. Now how do I reconcile "you're an idiot if you wait til the last day to get your 30 day extension a right-thinking person goes immediately" with "to get maximum time out of the family extension you must go on the last day?"
honestly I think he did the best job he could minus the part where he should've told me not to waste my money. 100% an ethical failure not a technical one.
I am mostly deaf. Went to a hearing aid doc got tested, recommended a device, I spent over 100k. After I asked for help adjusting the device because I couldn't follow conversation in a bar. They said "oh no, your ears are fucked and a hearing aid won't fix it!"