Why can't I pay my electricity bill on the same day I receive it in Thailand?

Question

Sometimes if I take my electric bill to 711 the day it arrives they are unable to get the system to recognise it. So I will go back in a couple days and it's fine. This time it didn't work for several days and was very high (over 6k- we had a house full of guests for 6 weeks) but when I tried one last time before going into the office it worked- but it brought up TWO bills. I chose the one that reflected my paper copy. Is the other one the next bill and it hasn't been printed yet maybe?

Ask Thailand · Answer

The user expressed frustration regarding the inability to pay their electricity bill at 711 on the same day it arrived, suggesting that the payment system sometimes doesn't recognize the bill immediately. Other users confirmed that it's common to wait a day or so before attempting to pay. They also recommended using banking apps for easier bill payments and mentioned that if multiple bills show up, one might be the previous month's bill. The conversation highlighted various payment methods, including bank apps and the convenience of paying via 711 after a day.

Arnoud ********* · Answer

Never understood this. It’s true. Why don’t they just send it a day later 🤦‍♂️

Dave ********** · Answer

Paid from my bank account with PEA  and the Water people who   debt my account with no problem for a couple decades. BTW I have an account just for that and top it up as required.

Sue ********** · Answer

[mention redacted] don‘t you have a Thai bank account?

Peter ******* · Answer

I use Kasikorn app, go to pay PEA add account details from bill and amount to pay is updated automatically every month

James ********* · Answer

Wait for 2 days to pay it every time....

Pui ***** · Answer

Both PEA and MEA bills can be accessed and paid through the apps for each company. It's easy to add your meter to the app by entering the reference number and account number from a recent paper electric bill, then you can always view future bills on that meter in the app and pay by credit card, online banking, or using the QR code in the app to pay at 7-11.

Mike ********* · Answer

I just use the bill pay part of my bank app on my phone. I saved it as a favorite and it will store the account number and check the balance and fill in the amount to pay.

Karel ***** · Answer

No PEA nearby , go to pay there , SO EASY.

Philip *********** · Answer

We have always the invoice for the month and the one from the month before ( paid ) on our bill

Jeff ********* · Answer

I wouldn’t be too worried about it, possibly last months bill. Don’t you have a bank app on your phone?? You can pay your bills with that, and without a fee.

Micah ******** · Answer

If you have Thai banking, the PEA app is pretty easy to use.

Why can't I pay my electricity bill on the same day I receive it in Thailand?

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