@Joe *****

We are happy we could make your life a little less stressful.

We will let Grace know 🙏

@Hans **********

Thank you for sharing, it helps.

@Paul *******

Thank you!

@Frode ********

Thank you!

@Stuart *****

Thank you!

@Jennifer *******

Thank you.

We put a lot of effort into finding the right balance between efficiency, friendly service, and reliable technology.

@De ****

In our situation it leaned much more toward a criminal matter rather than a normal civil dispute. The scale and intent were far beyond a single post. We were dealing with thousands of fabricated pages, repeated false reports to government authorities, and even false reports through the NCSA and THNIC. He also submitted around a dozen false malware reports trying to get our domains blocked, which directly threatened our ability to operate. That goes past basic defamation and into a coordinated effort to cause harm.

Civil defamation is mostly about compensation or removing statements and we were not asking for damages. We only needed the attacks to stop. A civil case would take years and would not stop the person from continuing during the process, especially across borders.

Thai law allows criminal complaints when the defamation is intentional, repeated, and causes measurable harm to a business or the public. Because of the volume, the coordination, and the direct attempts to disrupt our operations, the criminal route was the only practical way to get authorities involved and create an official record that could actually stop ongoing harm rather than just argue about compensation later.

We were also completely new to dealing with something like this and we are still learning how a single person with no fixed base can move around the world, publish at scale, and possibly try to extort while avoiding authorities. From inside Thailand the process was already moving forward. He then left the country and openly mocked the warrant while continuing the same behavior from abroad, which shows exactly why a civil case on its own would not have protected us as well.

If you’re employed by a Thai company, they should be taking care of this for you.

If you’re not, and you’re working remotely, then there are other options available.

@James *******

Actual denial of entry is happening but it has mostly to do with attempting to live long term in Thailand with exempt entries, and border bounces / visa runs.

You’re welcome to consult with our team anytime.

The easiest approach is to apply for your Non-O in your home country first, then open your Thai bank account afterward. Once these two steps are done, third-party agents in Thailand can handle your yearly extensions at a much lower cost.

We also offer a rush service for travelers who arrive on exempt entry or tourist status without completing these steps. In those cases we can assist with opening a bank account, securing the initial Non-O, and obtaining the yearly retirement extension, typically within 1 to 3 days.

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