Just to clarify, agents cannot expedite DTV applications submitted outside of neighboring countries.
What we can do is ensure everything is submitted properly, using the correct formats, with all required documents, and tailored to each embassy’s specific expectations. Requirements and review focus can vary from one embassy to another. In some cases, we may be able to reach out to support channels for individual embassies, but this rarely leads to a significant reduction in processing time.
That said, based on our last 20 approved cases for NYC, the average turnaround time for the New York consulate has been around 3 weeks. Some cases took up to 7 weeks, but none exceeded 8.
We recommend confirming that your agent has actually submitted the application by checking the submission date and ensuring they have responded to all embassy emails or requests for additional information.
Based on what we understand, it may be possible to complete it upon arrival. However, if you're unable to do it before your flight, it could lead to unnecessary stress after landing.
Additionally, it's still unclear how airlines will handle this new requirement. There's a chance they may require it to be completed prior to boarding.
If someone finds the TDAC process difficult, it may be risky for them to travel without assistance in general.
In the situation you described, they likely used a travel agent, who can now help with the TDAC—something that wasn’t possible before with the TM6, which often caused confusion.
Thankfully, the TDAC can be completed before departure, but the bigger issue may be how such travelers will manage once they arrive, like figuring out how to take a taxi to their hotel.