Fewer, around 2 million, and as we’ve mentioned, over 97% of users used our platform completely free of charge.
The only time a fee applies is when someone chooses to submit earlier than 72 hours or orders something like an eSIM, which can be especially helpful for large groups or travelers with complex itineraries.
Some users also face language barriers. The official system supports only 5 languages, while ours supports 76.
We see clear spikes in usage whenever the official system goes down or has issues, so it’s important for travelers to have reliable alternatives.
You can visit our About page to see the benefits of using our free portal, including resumable forms, full editing and resubmission, and individual TDACs for group submissions.