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Answered8 months ago

How can I retrieve my TDAC arrival card number after accidentally deleting the email?

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May *****
asked Feb 20, 2026
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I carelessly deleted the TDAC email from trash bin and now 90 days report is coming. how can i retrieve my TDAC arrival card no. Kindly suggest please
Answer summary
The user is seeking help to retrieve their TDAC (Thailand Digital Arrival Card) number after accidentally deleting the email containing it. Comments suggest that it's generally not necessary to have the physical or digital TDAC, as immigration systems usually have the information logged once it's been submitted online. Many users highlighted that during their immigration processes, they were not asked for their TDAC number, as it is linked to their passport in the immigration system. Users recommend logging into the TDAC website to retrieve the information, while others emphasized the importance of keeping digital records or screenshots of important documents to prevent issues.
121 repliesnewest first
93

Click comment and we will ask for your email, then OTP, then name.

Bjørn **********
Bjørn **********
No need. Just did my 90 day online
Gina *******
Gina *******
They’ll have it on their computer
Alan ********
Alan ********
They have tablets set up just before immigration is had to go redo mine because I forgot it last week
Angelo ***********
Angelo ***********
What has the TDAC to do with 90 days reporting?
Mohammad ***********
Mohammad ***********
TDAC isn’t needed for 90 days reporting. TM30 is needed. And have to fill out TM6.
Peter ******
Peter ******
I recently renewed my Non O marriage visa in Korat for the fourth year. They didn't want my DTAC number from a recent visit to Vietnam but wanted my TM6 from three years ago connected to my now out of date, old UK passport (My new passport had all relevant stamps transferred into it by Korat Immigration) and the 90 entry certificate from my initial UK Thai Embassy application to retire here on a Non O marriage visa! The list gets bigger, better and longer every year. Never throw anything and always take everything is my motto.
Stephen *******
Stephen *******
If I'm not mistaken it's on you're visa.
Reinhard ********
Reinhard ********
Never had one.In the Form they wrote a 111 or something like that.
Andrew ***********
Andrew ***********
It won't matter. When you go through immigration, it'll show on their screen that you've completed it
Jake *****
Jake *****
90-day report has nothing to do with TDAC
Marc ************
Marc ************
Email in the future, every important document to yourself. Then you can always find it, if it gets lost.
John *********
John *********
You don't need it.its attached to your passport when you go through immigration
Filipp ********
Filipp ********
votre passport suffira
Gina *******
Gina *******
Pretty sure hey got it on computer
Yaoyu ***********
Yaoyu ***********
This reminds me when I went to the States for school as an international student, many students removed a small white paper with a hand writing on, stapled on their passports. Later, they were all requested to go back to the airport at which they landed for a new copy of that. Very fortunately, that was only a few miles away !

I’m glad that I didn’t bother to remove it because I first entered San Francisco for a week and then flew to my new school in Michigan.

That was back in 2001. My conclusion is :

Never remove, or discard anything about immigration without first asking the authority ! 🫡🫡
Alan **********
Alan **********
Try creating a new one and see what it says ? It IS free after all. 🤣
Alan **********
Alan **********
Its to record your intended residence after you arrive so they know where you are whilst in the kingdom
Marvin ********
Marvin ********
I was asked last year for my last entry TDAC number during my annual non-o visa renewal at Chang Wattana immigration.
Iain *********
Iain *********
I just did mine today, done online and only needed date of arrival, date of visa expiry and my passport details...was surprised how easy it was😅. Can do online except for the 1st one.
Viet ************
Viet ************
You don't need it's on the computer as soon as you land in checkout
Karl ************
Karl ************
A week ago I entered Thailand, didn’t show mine. But as someone else said, it’s probably linked to your passport. Person in front of me didn’t have it, sent back to fill out and line up again.
Rico *********
Rico *********
In bkk no one @ immigration wanted to see it. Its already in their system when you upload.
Myra *********
Myra *********
Didn’t show ours , supposed it’s linked to our passport
Carl ********
Carl ********
Waste of time and effort 2 times arrival nobody asked for it.
Alan *******
Alan *******
Last time I entered from a Holiday in Vietnam, I asked the Immigration Oficer if she wanted to see my TDAC on my phone. She said "No thanks, it's in the system". Don Mueng Airport.
Tricky *****
Tricky *****
Never needed it in 2 years!
Hai *****
Hai *****
Tricky Red 2 yrs ago there was no TDAC...... it was only implemented wef on 1st May 2025.
Alan **********
Alan **********
Hai San TDAC is merely an electronic copy of the important info travelers USED TO enter on the paper cards the airline attendants used to hand out on the plane to be handed over on entry into Thailand, and most other countries as well.

Nobody seems to remember those. 😆
Dave ******
Dave ******
Hai San ha ha. Though technically I haven't had mine physically checked for 25 years either
Tricky *****
Tricky *****
Hai San So what I said was correct🤣
Fred **********
Fred **********
Officially they say at the requirements:

Copy of tm6 (tdac) number, IF you still have it.

This according the site from Immigration.

But I would not go without it. Better have it and not need it then not having it and they not give you the stamp.
Juliet *******
Juliet *******
Koh samui mae nam checked ours
Dave ********
Dave ********
Just go into your bin on your phone or all mail and it will be there
Laurie ********
Laurie ********
You don't need the arrival card number
Jonny *********
Jonny *********
Yeah nobody ask for that, so you will be fine 👍🏻
Mick *********
Mick *********
Don’t need it for 90 day report.
Paul ***********
Paul ***********
Just for future reference, you may be able to retrieve from your deleted items folder in your email client. I use hotmail and deleted items up to a month old can be retrieved.
Neville ********
Neville ********
Look in your recycle bin. It might still be there.
Alex *******************
Alex *******************
Normally not needed its connected automatic in computer system to the passport,
Eddie ********
Eddie ********
Some people on this site have not got common sense
Sean **********
Sean **********
I did not need it at Samut Prakan
Ray ********
Ray ********
I make a paper copy and screen shot just in case . What happens if you lost your phone
Stuart ********
Stuart ********
Ray Low-On It would all be in the cloud and would download to a new phone. If Apple it would be on all your other devices.
Kim *******
Kim *******
My friend did this and he was screwed. He ended up having to go across the border again. Back when it wasn't frowned upon. Local Immigration office had no record of it, or at least, claimed that they didn't. Probably too lazy to look it up.
Michael ********
Michael ********
Log in again.. and you will see the latest number
Sylvester *********
Sylvester *********
You don't need it.
Mohammed ***************
Mohammed ***************
Please IGNORE all the good advice suggesting you Do Not require TDAC. The truth is you Must show either a hard copy or a digital copy of your TDAC at the immigration ( your nationality / passport is irrelevant ) OR No Entry into Thailand period

*As for retrieving your TDAC email -

*Log into Thailand immigration website

*Go to TDAC page , log in ,

*insert your Last name and Passport number and

follow instructions
Carl ********
Carl ********
Mohammed Mohsin Bakar load of .💩not being asked for it yet ,when they scan passport all info comes up on screen what you put in upto 3 days before.
Paul ***************
Paul ***************
Mohammed Mohsin Bakar read the post he is already in Thailand it's the 90 reporting that the poster is talking about !
Mohammed ***************
Mohammed ***************
Paul van Rijswijk touche'
Ian *********
Ian *********
Mohammed Mohsin Bakar rubbish, they never asked me to show it last week when I entered at Bangkok airport
Andy **********
Andy **********
Ian Cameron they don't need to look it's already on the system when they scan your passport
Peter ***********
Peter ***********
I've entered Thailand twice since the DTAC came into force and have not been asked for it. I am assuming it is the same system as Singapore where it is linked to your passport, so when that is scanned (in Singapore with no humans present) at immigration, the fact that it has been satisfactorily completed will be on the system. In addition, DTAC is not required for 90 day reporting.
Frank *********
Frank *********
Peter Mcconnell 💯
Steve ******
Steve ******
Peter Mcconnell same as never had to show, must come out on their system as completed.
Heidi ********
Heidi ********
Ian Cameron same, didn’t have to show ours last month, there was four of us too.
Hai *****
Hai *****
Heidi Morton

Because they can see from their screen.... they scan your passport and if you have a valid TDAC it will show up on the screen beside your details..... so there's no need to see your physical copy.
Mohammed ***************
Mohammed ***************
Ian Cameron Dear Ian , you must have been watching a lot of Ian Fleming stuff else you are simply fibbing - grow up , Stop this *entitled sh#t" ( does not work anywhere, anymore) , drop down to earth Do Not MISLEAD innocent travellers ( and Yes , your allegiance to Charles is admirable ... inspite of all the criticism, I quite like the fella , too ) 🙏
Judy *******
Judy *******
Mohammed Mohsin Bakar No need to show a hard copy - it's digital and on the Immigration Officer's screen as you go through. You don't need it for the 90 day report for the same reason
Dany ********
Dany ********
dont need it
Steve ********
Steve ********
Once you have done your TDAC it is in the system , forget about it.immigration already knows
Malcolm ********
Malcolm ********
Don't need it
Shin ******
Shin ******
I've never been asked for the TDAC, even at the airport on arrival. It thinks all in their system.
Brian *******
Brian *******
If you don’t have it they jsut make u do when you arrive anyway if at all
Kenny *****
Kenny *****
Log back into the tdac site and send yourself another QR code. Last 2 times I entered they didn’t even ask for my QR code. I think it’s linked to your name when you hand them your passport.
Frankie *******
Frankie *******
It's in the system dont worry they not going to ask u
Ronald ************
Ronald ************
No problem you go immigration they have everything on computer
Goudoune ************
Goudoune ************
You don't need the TDAC for 90 days
Stalwart *******
Stalwart *******
I think immig will have it on file anyway.
Taka ********
Taka ********
Depends where. Chaengwattana requires that info.
Yaoyu ***********
Yaoyu ***********
Taka Morkel So does the immigration office in Bangkok. 😃
Wendy ***************
Wendy ***************
I love how everyone came politely! What a blessing not to see craziness in the comments :)

♥️♥️♥️
Gregg *************
Gregg *************
It’s digitally logged into the immigration system upon entry

Once that happens you’re all set until your next re entry after departure
Phil ******
Phil ******
Not required as they have in their system
Sissi *******
Sissi *******
You don't need it, I had lost mine as well and it was ok
Steve *********
Steve *********
Hombre - take it or leave it - I take my passport (nothing else ) to JE Concierge in Pattaya, give them 500 baht and collect the next day - heaven for me
Jo **********
Jo **********
you ain’t need dat
Eric **********
Eric **********
No needs
Phil *******
Phil *******
Not required at Chiang Mai immigration, your office may differ though.
May *****
May *****
OP
Thank you Phil Clark. I’ll be in ChingMai. So it seems ok.
Haim *******
Haim *******
I wanted to present the qr code i received when sent the tdac. The officer told me “no need”. He had it on his screen.
Ross *********
Ross *********
they have the TDAC already in the system you dont need to show it
Jim ********
Jim ********
You don't need it
Jim ********
Jim ********
You don't need a
Bruce *****
Bruce *****
Use a computer. Go to email. Then deleted. Look for all deleted messages and klick on it.

You will be able to find the deleted message and send it back to in box
Jef ******
Jef ******
I delete mine in the Grab from the airport.
Lizzie ***********
Lizzie ***********
@Jef *****
you need to keep it. It's a record of when you entered the country.
Jef ******
Jef ******
Lizzie Robertson pretty sure those dates on my passport stamps serve the same purpose.
Jef ******
Jef ******
Lizzie Robertson that's strange. I have never once been asked for a printed copy of my TDAC.
Lizzie ***********
Lizzie ***********
@Jef *****
for immigration purposes. They wanted the tdac printed out as well as the passport , when I went to renew my driver's licence
Michael *******
Michael *******
@Jef *****
your correct
May *****
May *****
OP
@Jef *****
haha 😅 very spontaneous 🤓
Jef ******
Jef ******
May Cho I've never needed it once I go through Immigration, and I'm in the back of a Grab with nothing to do, so... yeah. I respond to messages and emails, and delete useless stuff on my phone to stay awake until I get home.
Duncan ********
Duncan ********
You don’t need it relax ,
Lizzie ***********
Lizzie ***********
Duncan Morton yes you do. If you want to do an extension, 90 day report. In fact anything to do with immigration. It's a record of when you entered the country. It's a legal document.
Alan **********
Alan **********
Lizzie Robertson Despite Duncan's shot at you, he's probably right. One's Passport shows the entry date. I doubt the TDAC is necessary.

After all, when the TDAC was in paper form, you didn't keep it - you handed it in to immigration on entry.
Duncan ********
Duncan ********
Lizzie Robertson no it’s not , maybe for you and your hippie mates , retirement visa just go in with passport and TM30 , my entry record is stamped on my passport, for example what about someone who has been here before TDACs where introduced, and have never left the country what do they do ,,,,, use the stamp in there passport
May *****
May *****
OP
Thank you Duncan Morton 🙏
Andrew ***************
Andrew ***************
Lee ***********
Lee ***********
TDAC is only for arrival. Will not be required 90 day reporting.
Alexey **********
Alexey **********
TDAC is NOT TM6. You do need to use TDAC after arrival. Forget.
Christian ********
Christian ********
They have it in the computer and you have the entry stamp.
Inem *******
Inem *******
I don't know really but I do hv a habit of screen shots every important documents and that save me from troubles all the time
Don *******
Don *******
The immigration officer will have your digital entry info on his screen against your name and passport number……. No panic required ☺️
Apple ******
Apple ******
Don't worry for Thailand if it digital I think you just use your passport number for refer. Don't worry in Thailand we always have solution.
May *****
May *****
OP
Thank you to everyone in this comment for taking a big stress from my shoulder. Appreciate indeeds to you all 🙏
Jae *****
Jae *****
It is already in their system once you've completed it online.
Greg ***********
Greg ***********
I have read reports that a signed in blue ink copy of the recent TDAC was needed when the person applied for the 1-year extension of stay. Never saw a report, however, that it was requested for a 90-days report
Andy ********
Andy ********
Don't worry about it immigration will not require it.

If you are thinking the TDAC is the same as the TM6, it isn't. On the various forms you still get asked for TM6 details. If you arrived by air then you just answer N/A or leave blank.
Yaoyu ***********
Yaoyu ***********
Andy Oswald I just extended my stay, and they did request my TDAC Number as the TM6 form. 🫡
Andy ********
Andy ********
Yaoyu Brancheau which immigration office did you use?

How did you resolve the fact that you had already deleted your TDAC?
Reg ***********
Reg ***********
I don't think it matters ,I never put my arrival card number
Norma ********
Norma ********
Reg Wilkinson no I never did that either
May *****
May *****
OP
Reg Wilkinson Thank you for relieving my worry 🙏
Paulccfc **********
Paulccfc **********
May Cho

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