Tbh that’s why you see so many guys with their Thai lady/bff and not some young arm candy. I have a Thai lady friend who is age appropriate and takes care of everything for me.
I had a problem a few weeks ago and chase told me to speak to their “transfer department”. After being transferred over (no pun) I spoke to a person who took care of everything (sending to Cambodia) after I was striking out. Also they sent the confirmation number to my recipients email. The whole thing was quite lovely because I was really struggling and they untied all the knots effortlessly.
Every bank has a “transfer department”. Normally you have to ask a human to transfer you. That department may jn fact just do it for you and send you a link to authorize prior to execution.