Answered3 years ago
What should I do if I don't receive a confirmation for my TM30 submission in Thailand?
UPDATE: It’s a miracle. Thanks to the admins I now have my TM30 in hand. And yes, as explained by admin you do a search for your report. I actually had to ask her to change the date because in the first search (which covered my whole stay) it didn’t show up. So we had to shorten the parameters and there it was!
TM30 website question: my landlord filled out everything for her house she rents to me and was approved. And then did my TM30 but no receipt via email or any tab to verify on website. So nothing to show it was done. Anybody know why? Seems like it didn’t happen but I watched her do it.
TM30 website question: my landlord filled out everything for her house she rents to me and was approved. And then did my TM30 but no receipt via email or any tab to verify on website. So nothing to show it was done. Anybody know why? Seems like it didn’t happen but I watched her do it.
Answer summary
The user successfully received their TM30 but experienced issues with confirmation via email. They want to know why there's no receipt confirming submission on the TM30 website. Comments suggest users should check the system for their submission and generate a PDF as proof, as immigration does not send confirmations.
15 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Bob **********
Screen shot
Ady ******
@Bob *********
I’ve DM you
Will ************
You can find your info for only a week online if it’s been submitted. You have to download the pdf. Immigration will NOT send you a copy of it.
Ady ******
@Will ***********
thanks for your info 🙏🙏Ady ******
This has also happened to me it’s been about 10 days now I’ve heard nothing yet
Chris ****
OP@Ady *****
I’m going to try what the admin suggests. See if she can log in and search for it.Ady ******
@Chris ***
ok please let me know the outcome and I will get my mrs to try and find out more AswellAdy ******
My informed status is highlighted in green and says informed but haven’t got the TM 30 sent to me
Brandon ************
After submitting you go back into the system and search for the entry. Then it should have a button to generate a PDF.
Lisa *******
@Brandon ***********
can we go and register on the system and do this ifThe landlord registered the tm30 not me?
Brandon ************
@Lisa ******
I don't think so. I don't even think you'll be able to register.Lisa *******
@Brandon ***********
I thought as much I just tried 😅 I’ve asked the landlord to print this pdf for me. Thanks for your replyChris ****
OP@Brandon ***********
worked! Thanks.Brandon ************
@Chris ***
just know you can only search for an entry for 7 days after it was submitted. So don't lose the pdf to print in the future or your landlord will have to submit a new TM30 which isn't a problem as they can do it unlimited number of times.Chris ****
OP@Brandon ***********
great helpActivity
6 joined6
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