@Brandon ***********

and keep copies of the transfer from bank just in case

I plan to do the same

@Jay ******

me too

@Jay ******

I submitted copies of my o visa with extension. Their receipts for the extension as well as my passport bio page. Hopefully they’ll unlock my account soon. This is a complete cluster fu$k by their own creation. But we as their customers have almost no recourse

@Peter ******

I would too if they essentially confiscated my money

@Jay ******

I did the same thing. Because I left Thailand just after getting my 1-year extension band didn’t have time to bring the copy to them my account is now locked. My problem is I won’t return to Thailand for 75 more days

I am back in the USA for several months. Like many others I made sure my tel. number matched the number on record of my account, got the face scan but I left shortly after getting my year extension and didn’t get a chance to show the bank my long terms visa/extension. I called the bank and they were kind enough to accept copies of my extension stamp, passport bio page and the 1900 baht receipt for the extension. Hopefully my account will be unlocked soon

@Richard **********

same thing for me. Since I’m out of the country they told me to send documentation of my retirement visa with receipts for the extension

@Jo *********

I think the logic is farang, go somewhere else

@Graham *****

thanks for letting me know.