Hello everyone, yesterday I got a notification from Bangkok Bank so that I have to visit the Branch within 30 days where I opened my account. My account is locked and I can't do any payments or transfers .

The problem is I am not in that city anymore. I went to a Bangkok Bank branch where I am staying now and they said there is no way and I should go there.

I don't want to comment on the stupidity of this rule but I want to ask you all if you had this issue and what did you do? Is there a way to avoid going to the city where my branch is?

Thank you in advance for your advices. 🙏😊

Hi all

I have come back to the UK for a few months but still use my Thai bank account to pay bills.

I hear that there is a new check that your bank account and phone connected to the account matches to the same ID. Bank account in my name and passport but phone was originally set up by my GF ID and have never changed it.

Is there an impact on using the bank app with my phone in another’s name?

Can’t change it until I return

This is a anything else question.

I have internet banking with SCB on my phone.

Now I got a new phone and got all the apps installed that I need. When opening the SCB App it wants me to switch from wi-fi to mobile data to verify my phone number.

And here is my problem.

I'm not in Thailand at the moment.

If I put my ais SIM in my phone, switch to 📲 data outside Thailand, would I be able to register into the app or would it just block my account?

On the old phone I can use internet banking outside Thailand without any issues.

Any suggestions?

Thanks