UPDATE: Girlfriend went to the branch today, it was carnage as it was a branch specific notification she was number 75 in the queue and they were on number 20. At the same time i got through to the Bangkok bank call centre who gave me the direct line for the branch.
Upshot is they had 3 staff dealing with all of the enquiries. My girl was told that after the 30 days the account is closed no exceptions. When I get back I have to present bank book and I'd and they will return my funds and open a new account if I have a long term visa.
As I will have a non o I will go to another bank as I now have money sitting in no man's land for months
Good morning. I know the subject of Bangkok bank has been done to death but bear with me. I opened an account in January visa exempt using an agent. I use the account to transfer money to my girlfriend but it was mainly in preparation for my non o based on over 50. I am currently selling up in Australia and will get my non o here once I have a buyer for my house. Yesterday I got the dreaded 30 days to present at the branch notification. I won't be able to do this within the time but when I do I will have a non o stamp, Thai drivers licence etc.
My question is will they close the account after the 30 days with no contact? And if so can I retrieve the balance once I get to Thailand?
Or will the account simply be suspended pending my documents which it already is effectively as I can't move money in the app.
I have called the help desk but I imagine they are getting smashed due to the number of people who got the notification yesterday. So I hope someone has had experience of this previously. Thank you in advance.
TLDR : Answer Summary
The user reports difficulties with Bangkok Bank after receiving a notification to present documents within 30 days. Their girlfriend faced long wait times at the branch, while the user was informed their account would be closed if they did not comply. Comments suggest the account may instead be suspended pending documentation, with suggestions to call the bank or switch to a different financial institution. Several users shared similar experiences, highlighting issues with service and document requirements, leading many to consider other banks for ease of use.
NON-O RETIREMENT VISA RESOURCES / SERVICES
- Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
- For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
- Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
- Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
