UPDATE: Girlfriend went to the branch today, it was carnage as it was a branch specific notification she was number 75 in the queue and they were on number 20. At the same time i got through to the Bangkok bank call centre who gave me the direct line for the branch.

Upshot is they had 3 staff dealing with all of the enquiries. My girl was told that after the 30 days the account is closed no exceptions. When I get back I have to present bank book and I'd and they will return my funds and open a new account if I have a long term visa.

As I will have a non o I will go to another bank as I now have money sitting in no man's land for months

Good morning. I know the subject of Bangkok bank has been done to death but bear with me. I opened an account in January visa exempt using an agent. I use the account to transfer money to my girlfriend but it was mainly in preparation for my non o based on over 50. I am currently selling up in Australia and will get my non o here once I have a buyer for my house. Yesterday I got the dreaded 30 days to present at the branch notification. I won't be able to do this within the time but when I do I will have a non o stamp, Thai drivers licence etc.

My question is will they close the account after the 30 days with no contact? And if so can I retrieve the balance once I get to Thailand?

Or will the account simply be suspended pending my documents which it already is effectively as I can't move money in the app.

I have called the help desk but I imagine they are getting smashed due to the number of people who got the notification yesterday. So I hope someone has had experience of this previously. Thank you in advance.

Just received a notification from Bangkok bank! What is this? What should I do? 🙏🏼