I opened a BB account about 2 years ago with the help of an agent. My mobile app was suspended about 2 months ago because the Sim which I purchased at the airport doesn't seem to be registered in my name.

My question is will the bank just block you from using mobile banking app or do they actually just close your account after 30 days? The message on the app just said it was blocked but I don't remember seeing anything about the account being closed if I didn't correct the problem. The challenge is I'm living overseas and won't be back to Thailand for at least another 18 months.

Any guidance would be appreciate - thanks

Have you all been getting your bank accounts closed if you had your account before you got your DTV? I’m scared to go into my branch and hand them my passport. I use my ibanking quite a bit. Any info on this? Is it in fact bangkok banks policy to close your account if you’re on a dtv?

I’m gonna try the drivers license trick. That is a god idea. Unfortunately I was just forced to renew a 5 year (my secomd 5 year) to a 2 year also due to Dtv. I wonder if the 2 year license will give them a heads up to request my passport?

Does anyone know when Bangkok Bank will be kind enough to open the account they locked?

They locked on 19. I was in the branch on 19 also. Said until friday or Monday. Now the call center said 2 weeks. Wtf

How I know when the account will be open??

Having my bangkok bank account frozen why don't they least allow.a small withdrawal each day to help pay for food and bills

Bangkok Bank or others causing you issues? Many thousands affected. It is singling out foreigners without any evidence and it is maybe breaking the Thai consumer rights laws.

Make a formal complaint here...

[members only]

Has anyone in here had their Bangkok bank account unfrozen yet? All

My friends and I provided all the paperwork but nobody can access their account.

Yesterday I went to Bangkok Bank Jomtien branch in Pattaya to get my annual letter confirming monthly transfers of 65,000 bahts which in the past Immigration has required. The bank officer told me that they no longer provide such letters as in the past, and that I had to take my bank books for the past 12 months + photocopies of the relevant pages showing the monthly transfers, and that Immigration will accept this as proof. The bank does still issue a letter confirming that I am an account holder that will state the balance on hand on the day of renewal application., but that's all. Has anyone else had this experience?

65k baht deposit…… for the people using this method instead of the 800k baht. How are you transferring the 65k per month? I have heard if I use Wise, the ACH may not be accepted as proof the funds came from outside of Thailand. Are you using wire transfers every month?

Hello, those of you who had to go to Bangkok Bank to verify your accounts, how long did it take for your account to work again? It's been a week since I went to the bank and my account is still blocked.

Hi folks, I have a question about Bangkok Bank😅. I haven't received any communication either on the app or via email or text stating that my account is locked, but I'm unable to make transfers or top up my mobile service. Although I can still receive money into the account, I'm unsure if it's locked or temporary. Has anyone experienced this?