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What are the challenges and best practices for submitting the TDAC in Thailand?

Aug 21, 2025
2 days ago
Andy *****
ORIGINAL POSTER
Well first time having to try to submit a TDAC after a short visit back to uk.

What an absolute shoddy website for submission trying to complete with an iPhone. I have given up after 4 attempts of trying to complete. Drop boxes don’t work and once you get to that stage and have to refresh all the submitted info is lost.

Will try on the laptop later .

Edit… did it on the laptop was easy, less than 5mins with all the information to hand.
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TLDR : Answer Summary
The user experienced difficulties submitting the TDAC form using an iPhone, finding the website frustrating. After switching to a laptop, they completed the submission quickly. Comments reveal a range of experiences with the TDAC website, with some users reporting success on Android devices and others recommending alternative, more user-friendly websites for submission. Tips include ensuring proper data entry to avoid issues with departure and arrival dates, and the importance of printing the submission for future visa extension applications.
Thailand Digital Arrival Card (TDAC)

WARNING: Only trust Thai government websites with .go.th domains or Thai agent websites with .co.th or .in.th domains, as these require verified Thai registration and cannot be registered anonymously.

The official TDAC form is available at tdac.immigration.go.th, which uses the official .go.th government domain.

The services by AGENTS CO., LTD. does NOT charge any fees for arrivals within 72 hours. If you need to book more than 72 hours in advance, there is a service fee of $8.

Do not trust other sites pretending to be a trustworthy agency. Pay attention to delivery time - the service operated by AGENTS CO., LTD. has 1 minute delivery time for arrivals within 72 hours.

Don't fall for sites pretending to be agents.co.th or the official government tdac.immigration.go.th website. Always double-check the exact domain in your browser.

Scam services may take days to process your application, others may not even do anything. With these TDAC scam services you also need to worry about double charges.

Please watch out for TDAC misinformation spread by fugitive Jesse Nickles and his many fake accounts on Quora, TripAdvisor, Reddit, and other platforms.

TRUSTED TDAC LINKS:

Official Government TDAC Form: tdac.immigration.go.th
Official TDAC form by AGENTS
Official TDAC information page by AGENTS (tdac.in.th)

Tony **********
I found i had to leave the departure date blank otherwise it thought arrival/departure were the same day and that meant you were in transit, not staying in Thailand. Site logic is bad. Couldn't enter the accomadation data until i dropped the departure date. Note, i was trying to do this enroute from USA so guessing the dateline had something to do with it...

Note 2, remember to print and keep the document, you might need it is you apply for an extension of fire s be visa in country...
Mick **********
A shoddy website or just a crap phone 🤔
Dean *******
Minutes with an android
Brian *********
The drop downs weren't good on my Android.

I came through suvarnabhumi on Monday and they didn't ask for it even though I had QR code at the ready on my phone
Jo **********
@Brian ********
the drop downs are terrible and slow
Robert **********
@Brian ********
it’s my understanding they don’t need to see it unless there is an issue as it’s is linked to your passport and it shows up in their system when they scan your passport
Jo **********
@Robert *********
correct done a TDAC 8 times never been asked about it
THAI ******************************
You can try ours:

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Our drop downs actually work, and it will save your form state, even if you refresh, or switch devices (you can recover your old form data by logging in with the email you entered).

It's free if your arrival date is within 72 hours, and if the government site is having issues we automatically resubmit until a successful attempt.

If you wish to submit earlier than 72 hours then there is a $8 fee. Also you can easily obtain an eSIM, or FastTrack services at the last step.
Jo **********
@THAI *****************************
that’s extremely smart. Why doesn’t the Thai government make a user friendly app?
Greg *********
It's your iPhone 🤣
Gordon *******
Done it twice on Android,took 10 minutes each time.
Per-Arne ***********
No problems on iPad
Peter *******
Recently completed the form using an Android phone, didn't encounter any problems.
Max *************
No major problems on an Android phone.
Phil ******
Agree with Brandon
Pete ********
Much easier on PC web browser
Brandon ************
You can try the site that the owner of this group created. They made a more user friendly version and it's also free as long as you are submitting within the same 3-day window that the official site offers.

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