Rejected in Kuala lumpur!

It's definitely not a good place for apply 😕

Pick up on another site. Krunthai bank are actively closing accountshelp by DTV (tourist) visas, its a policy introduced 2025.

Bank limitations for DTV, response from Krungthai

My Krungthai account has stopped working today: card payments were declined, and the app is locked.

I opened this account while was on an ED visa (2024), and later (2025) switched to a DTV visa (workcation category for remote workers).

I visited a branch and spent about 2 hours resolving the issue.

The outcome was:

• The account itself works, and I can receive transfers

• My debit card was unlocked for online payments until its expiry date, so I can pay in Grab, online, and at stores.

However, the Krungthai NEXT (bank application) is still soft-locked: I cannot log in; the app shows: "Additional verification required, please visit a branch."

The branch teller informed me: "Since you are on a DTV visa, we cannot unlock your app unless you change your visa."

So, there is a lock: you can not login app because verification needed, you can not verify because of DTV is limited.

There is a response from krungthai support email:

Dear Mr. ***

Please be advised that Krungthai Bank has implemented updated conditions governing account opening for foreign nationals and authorization for the use of the Krungthai NEXT Application.

2. DTV Visa Restrictions: Please note that the bank currently does not accept new account openings for customers holding a DTV Visa, nor can this visa type be used for applying for other bank products or services.

These updated conditions are effective from April 3, 2025, and remain current.

The new policy entails the following key limitations, impacting both new and existing customers. New Account Opening is no longer permitted for foreign nationals holding student visas (specifically those attending language schools or special, non-degree courses).

Furthermore, for Existing Customers, this policy impacts service access in two main areas: if you encounter issues with the Krungthai NEXT Application and require identity re-verification to regain access, you will be unable to complete this process. Additionally, existing foreign customers are currently unable to issue a new or renew an expired Debit Card.

We again sincerely apologies that our branch staff were unable to provide the requested service. Please understand that our employees are strictly obligated to adhere to the rules and conditions established by the bank, ensuring consistent operational policy across all locations.

If you have any queries, please do not hesitate to contact our Krungthai Contact Center at 02-1111111 , 24 hours every day.

For more information and benefits, please kindly visit our Website or via application Line@Krungthai Connext

Sincerely yours,

Krungthai Contact Center

KrungThai Bank PCL.

I contacted to a few random agents, in hope that prob they have any workaround.

There are their responses:

#1:

Unfortunately, because the DTV is treated as a tourist-type visa, most Thai banks no longer allow DTV holders to open accounts, and some have recently begun deactivating tourist-visa accounts. This policy was updated recently, and based on what we have seen, it is unlikely to change soon.

#2:

That right for DTV visa it 's same tourist visa can't unlock. But you can used true money or if you have Thai friends can give they bank for you. I feel sad that I can't help you with this matter.🙏🙏🙏

So, it seems impossible to have a bank account on DTV at all, even existing ones will be limited. I had a hope that this won't occur to existing customers (like in my case: opened account on ED, then switched to DTV), but it did not work.

Quite sad that while being allowed to live and work remotely from a country for 5 years period you have no access the local banking.

Even re-issuing existing card is impossible (so if one day you will see fraudulent transactions, that may happen after any random data breach, like recent AirAsia one - you can either tolerate or block your card forever, e.g. lose ability to pay online).

According the Krungthai response, it seems that even ED visa holders will be affected (existing and new ones), just matter of time.

For Promptpay (QR payments) the workaround is to use TrueMoney app: after passing verification you will be able to pay by QR, receive money by QR, for both company and personal accounts. It may take A LOT of attempts to pass verification: attaching the same docs may lead to different outcomes: mine was verified from 1st attempt, my wife still can't pass it after >5 attempts.

for DTV is it ok to show proof of funds in a wise account?

Hello! Currently preparing my docs for DTV application (Digital Nomad) in Hanoi.

Besides the bank statements of the last 6 months on my PERSONAL account, I am thinking about submitting also the statements of my business account so they better how the money comes in from clients. Problem ist, I always keep that account "light" because it is WISE, I keep it under 5K USD.

Does that just confuse the people in the embassy / would you recommend not to turn it in with an explanation?

I have also more personal accounts with high amounts of cash in them and also an huge investment account. Would you provide these as well? or ist that just overload?

Hi,

I started the process of the online form for DTV for nomad. I reached to the page when i need to fill up date of arrival, flight number, address in Thailand. I'm doing it in Vietnam.

I'm planning to go back to Thailand only around April and i don't have any flight booked yet or a date i will return. What should i do ?

Approved in Hanoi! (US Passport - DTV Workcation Visa based on Amazon Seller Account)

Sharing my experience in case it helps someone:

I came to Hanoi specifically to apply for the Thailand DTV visa. On my last entry to Thailand about 3 months ago, immigration pulled me aside and asked why I visit so often and why I stay for 2 months at a time. I explained I was just a tourist who loves Thailand, but that didn’t convince them. The officer asked to see my funds, then warned me: “This time I let you in, but next time you can’t use the free visa. You must apply for a visa.”

So, here I am.

I arrived in Hanoi with a 10-day plan. Because my return ticket was for 10 days later, the Vietnamese e-visa I received was also only 10 days. That gave me zero buffer in case Thailand asked for extra documents, which definitely stressed me out.

I applied for the DTV on Sat, Nov 22, and for 4 full days it stayed at “Pending Documents Check.” I emailed the embassy, no reply, but two hours later the status suddenly changed to “Pending Approval.” It stayed there for 2 more days.

By that point, I had only 2 days left on my Vietnam visa, so I went in person to the Thai Embassy in Hanoi to ask about the status. They simply told me: “Still processing. Please wait.”

Two hours after that… Approved. The confirmation and documents were sent to my email.

So, I applied On Nov 22 and received approval on Nov 27, all together it took 5 full days but only 4 Business days, or 3 Business days if you don't count the first Business day which was Monday Nov 24.

Documents I submitted:

3-month checking account statement.

Amazon Seller Central account screenshot.

Amazon 1099-K.

IRS Schedule C (Profit or Loss from Business).

Screenshot of Amazon reviews.

That’s all they needed, no extra requests.

Good luck, everyone! Hope this helps someone 🙏

I currently hold a Workcation DTV visa in Thailand, and my contract with my home-country company will end soon.

However, my DTV visa is still valid for another four years, and I would like to stay in Thailand during that time.

If I no longer have a regular income after the contract ends, will I still be allowed to continue staying in Thailand with my existing DTV visa?

Hello, fellow DTV visa holders. I'm an applicant currently preparing my documents, and I work as a freelancer. I have a question: I previously ran a company, which was the main source of my savings, but the company has now ceased operations. I have since transitioned to working as a freelance professional. My question is, do I need to provide proof of having operated that company? I would appreciate your advice. Thank you.

Hi I’m flying to Taiwan to apply for the DTV visa, has anyone applied from Taiwan before and know the processing time or other random requirements or details worth knowing thanks

Have many UK citizens applying for DTV through London Embassy been asked for tax returns when applying as a freelancer?