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How can I help my mom fill out the digital arrival card for Thailand if she is not tech-savvy?

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Jason ******
asked Aug 16, 2025
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In regards to digital arrival card - my mom is a senior and not internet saavy. She is visiting me in Thailand - how do I help her? Can she fill out a manual form at immigration? Please advise
Answer summary
To assist your senior mother with the digital arrival card for her visit to Thailand, you can fill out the form for her online within 72 hours before her arrival at the official website. It's essential to note that she cannot complete a manual form at immigration but can use kiosks with support available upon arrival. Additionally, you have the option for early submission using a service that provides FastTrack assistance.
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Peter ***************
Peter ***************
Do it for her!
John *******
John *******
You can do online for her
Ling *****
Ling *****
Do it for your Mum within 72 hours of her flight. It all digital, get all the details and do it for her, it works.
THAI ******************************
THAI ******************************
You can complete the form for her within 72 hours of her arrival at:

*******************************


After that, simply print the PDF for her to bring along.

If you’d prefer early submission, you can use our service here:

********************************


With our FastTrack option, there’s no need for a printed copy of the TDAC. Our team will already have it prepared and will assist her directly through immigration.

As long as she has a normal travel history, this service costs $60 and allows early submission of her TDAC, and FastTrack.
Peter *********
Peter *********
You do it for her simples
Henry *********
Henry *********
Yes. There are kiosks and people to help at the airport.
Michael *******
Michael *******
Providing there are no queue’s……..
Max *************
Max *************
@Henry ********
And that's easier than her son doing it for her online?
Henry *********
Henry *********
Brandon ************
Brandon ************
You can go on the website and fill it out for her 3 days before she arrives. It will be linked to her passport, she doesn't need to do anything.

And no, she cannot fill out a manual form at immigration. She can go to one of the kiosks and fill it out after arrival, but it's the exact same as the website, just doing it on their tablet instead of her own device.

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