@Tod ********
yeah it sure does. My case was, when I went back on Nov 30 and had no online booking, I was asked to scan and do the booking right there and when I showed them that the counter K weren't in the options, one officer said to chose the TR option for now "just to get a booking anyways" when I come back the day after. I was already skeptical about was assured it was okay. Next day come and they said I booked the wrong counter 😡. Tried explaining said it was one of their own that adviced me and that when the "look away and maybe he'd go away" treatment started