@Jean-Maurice *******

I was rejected for this same reason. Seems that the autofill function is not working properly when the Biodata page is uploaded but the website also clearely states that "we must check the details ourselves before submission". I emailed but received no reply and was advised by this group that the only action I could take was to re-apply which I did under Remote worker. I am currently awaiting and hoping for approval after being requested for further documents submission

I submitted Monday night 08th. Yesterday 28th I received a request for more documents which I submitted a few hours ago. The system is setup to work exclusively via the portal

@Andi **********

Thank you very much

@Vitico *******

there is some peace in knowing I am not the only one and that there is an issue with the website. Thank you for the comment, it is very appreciated

Thank you everyone for the excellent comments, this may help others avoid this issue when using the E-Visa portal. All your comments and valuable time are very appreciated. At least I have clarity over whether pursuing the first fee would be a waste if time 🙏🏻🙏🏻

@Jens *******

thank you, this sounds like exactly what what the most likely outcome was. Very well explained 🙏🏻🙏🏻

@Sefton *******

that's actually a good and reasonable thought. I made sure I did it right the second time round. Let's see... 😅😅😂😂

@John ******

I actually didn't even consider this as I am here in Malaysia and simply followed "the rules". I guess I joined the group too late 😅

@John ******

yes, you are 99% right I suspect. The obvious concern is of the system, despite inputting everything correctly, does the same thing on the second application

@John ******

I didn't take a photo on the first application no. What do you think the chances are of requesting a refund "after" I get approval and obviously after the visa is approved on the second application? I took photos of every step on the second application