yes, you are 99% right I suspect. The obvious concern is of the system, despite inputting everything correctly, does the same thing on the second application
I didn't take a photo on the first application no. What do you think the chances are of requesting a refund "after" I get approval and obviously after the visa is approved on the second application? I took photos of every step on the second application
Thank you for the responses, they are helpful knowing I have done the only thing possible and sensitive (albeit expensive) by applying again and crossing my fingers and toes the same error does not occur. I VERY methodically ensured everything was correct and photographed every step this time
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