They expect us to pay to almost kill ourselves? I almost died on that trail! But I guess having to pay would've kept me safe because I would've avoided it.
Sad to hear about Doi Pui. I drove up there in the middle of Covid and was the only person around. It was so beautiful and peaceful. I don't think I'd go back if I had to pay.
I think it has nothing to do with the government. This is a single bank's policy. Banks are private businesses and can set whatever policies they want. Speak with your feet and go to a different bank. Bangkok Bank has proven they can't be trusted.
Without the letter from the employer, there's very little that can be done.
Most likely she'll need to leave Thailand and start over with a brand new visa as you won't be able to cancel the existing extension without the documentation from the original sponsor.
It's probably best to get the new non-O visa from a Thai embassy before returning to Thailand if possible, as they may still demand cancellation of the previous extension even if it's already expired. Having a new visa may help avoid that.
I've seen many reports that people could not get a multiple at the Phuket airport. Maybe it just depends who is working that day. But better to not count on it.
The Australian embassy in Thailand does not provide income verification.
You can get the initial non-O visa based on whatever your embassy will accept, with money and proof of income from your country.
But once you arrive in Thailand, you only have 2 options for the first 1-year extension.
1) Proof of 800,000 baht in your Thai bank account
2) Embassy certified income.
Because your embassy does not offer income verification, your ONLY option for the first 1-year extension is 800,000 baht in your Thai bank account.
As far if your immigration office will accept a combination of money in the bank and proof of income, you would need to ask them. Some offices will accept it, some will not. But that's only an option for the 2nd year if they do accept it. And you'll need to start preparing as soon as you arrive in Thailand because you'll need to make monthly transfers to your Thai bank account to use as this "proof of income." If you can show 12 monthly transfers when you go to apply for the 2nd annual extension, that will count as income.