Seems to be a lottery there with reports of refusals due to not having an ID card. After the correspondence I had with them, I don't think I would travel there specifically on the off chance of exactly what they want. I guess if your already there, it's not exactly a wasted journey to try.
You should of done the investment via BOI BEFORE you made the investment. As for the blue books, your name will NEVER be in the books, only on the Chanotes. Getting the bluebooks and chanotes can be a long process on new builds if the bank has any interest in the build or the land office isn't entirely happy. It could take months to get sorted out
Make sure your early. Penang has a defined limit of how many they serve a day. I believe it's 100 people. Out of that though, agents appear to have booking reservations.
Make certain you have no overstay stamps in your passport