Unfortunately, immigration offices seem to all have differing rules. From posts I have read in the past it seems the “country” offices do things different than the city offices.
You can also download a separate browser just for 90 day, don't add ANY extensions, and clear the cache and cookies prior to going to the immigration website.
Had a few friends that this cleared up their issues.
Wonder if this new "glitch" and reset will allow me to go back to online reporting. Got a new US passport right before my last 90. Did that report in person. Will post a follow up if it works.