@Steve ********
I'm with Natwest and got mine sent. To be fair, I had to threaten them. I pointed out that they don't consider China a high risk country to send cards to but they sent me 11 cards and only 2 ever arrived because their complaints team sent them by FedEx. I also pointed out that they stated I had to give a family/friend address in the UK and then GO TO THE UK TO COLLECT IT because mail/couriers were not safe. So I told them I was going to copy their email to all the major international courier companies. 2 weeks later my card arrived by first class post, not even recorded or signed for! You just have to push the right buttons, after all, since 2009 we own the banks.