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Answered5 years ago

Is it safe to send a bank card via regular mail to Thailand?

Lizzy ****
asked May 7, 2021
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Has anyone had a bank card sent via regular mail to Thailand? Just wondering if people think it’s safe to do so. Obviously I’ll check about registered mail/tracking with my bank in Australia. Thanks 🙏
Answer summary
The safety of sending a bank card via regular mail to Thailand varies by individual experience. Some users report successful deliveries from various countries, including the US and UK, without problems. Others caution about security issues, particularly banks that refuse to send cards via regular mail, preferring registered or tracked services. Increased caution is suggested during the pandemic due to delivery delays and potential for lost mail. A common recommendation is to have mail sent to family in Australia or use DHL/FedEx for safer, tracked options.
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Mike **********
Mike **********
I’ve never had an issue. Of course I wait until in hand before I activate it. Tracking from the USA usually stops tracking once it leaves US customs. I just keep a close watch on account activity until it arrives.
Barbara ********
Barbara ********
@Mike *********
once it leaves the US, you have to switch over to the Thai Post website for tracking. It works well.
Mike **********
Mike **********
@Barbara *******
thanks, I didn’t know that. Got one expiring next year, will try.
John-Paul ******
John-Paul ******
Send it by Registered Mail. Take a bit but far cheaper than. Fed Ex or DHL or by Express Mail.
Hans ******
Hans ******
No problem. You activate it by phone or in an atm.after arrival.
Stefan *******
Stefan *******
I try one time and it got lost, never received it, so be careful
Terary **********
Terary **********
I have had a few. When I am lucky I can convince the banks to send to me directly. Each time I get them within a week. I have also had friends send to me. I prefer the bank. Once when the friend send to me, they didn't do signature required and I never received it.
Martin ***********
Martin ***********
I put my VISA card into the google pay account without having a physical card. now I pay with my mobile phone
Lizzy ****
Lizzy ****
OP
@Martin **********
Great idea,

but doesn’t work for getting cash out of the atm unfortunately!
Martin ***********
Martin ***********
@Lizzy ***
Krungthai has contactless ATM
Nick *******
Nick *******
Yes i had a Barclaycard sent from Uk in December by normal mail. Took about 6 wks mainly coz of the pandemic restrictions on aircraft departures. Prob sitting at Heathrow for 1mth 🙂
Steve **********
Steve **********
Was a time it was a no no.

Even packages were opened emptied then delivered.

Things are much better now.
Hans ******************
Hans ******************
I did it a few times, no problems.
Roger **********
Roger **********
A few times... and Puralator will get it here in 7 days from Canada. No problem
Christopher ***********
Christopher ***********
Yes, absolutely. In my experience Thai Royal Mail is excellent. Our postman knows I/we can be at any one of three places. If we're not at the address upon the envelope he goes to both of the others, that's service!
Bob **********
Bob **********
I have it took about 10days but that was pretty Covid my bank will fed ex them to me now free
Sam *****
Sam *****
I have had 2 credit cards sent to me via normal post from UK and both arrived no probs at all.
Christopher ***********
Christopher ***********
@Samantha *********
You must use the right bank! It's always safest to send 'valuables' by cheapest means in plain envelopes so I've been told.
Sam *****
Sam *****
@Christopher **********
I got family to send it for me I kept my bank address in the UK maybe that helps
Barbara ********
Barbara ********
I sent mine by DHL last year and they OPENED the package. Apparently, FedEx has an agreement that guarantees customs approval, so packages are not opened. This time around I sent it FedEx, but it cost me $85. I’ve successfully used the USPS to send via Thai Post in other instances with no problems. Takes a little longer but IMO pretty safe. Send it with tracking but no insurance and value less than $50 pretty much assures no problems.
Barbara ********
Barbara ********
David Broadfoot I’m quite aware that Thai currency is the baht LOL. But when you send a package from the US you have to declare a value in US dollars. And the last time I looked, documents/paperwork were not dutiable goods.
Barbara ********
Barbara ********
David Broadfoot just saying what’s worked for me
เอ็ดเวิร์ด *******
เอ็ดเวิร์ด *******
Wrong. I had a small - 6 cm piece of medical equipment- solid plastic, no moving parts, and it was stopped by customs because it was not ordered by a doctor, idiotic
Barbara ********
Barbara ********
@Edward *******
did you send it with no insurance and a value under $50?
Tony *******
Tony *******
Have it sent to family in Australia then get them to send it by fed ex or DHL costs a bit but safe and quick
Robert **********
Robert **********
@Tony ******
some say DHL will refuse them
Michael ********
Michael ********
@Robert *********
yes i put in a book
Tony *******
Tony *******
@Robert *********
I have sent alsorts by DHL no problems put it in a phone box tell them it's a phone?or do as I do just put birthday gift.
Greg ************
Greg ************
I’ve had many bank/credit cards forwarded to me by my family from the UK via DHL, but they (DHL) will only accept the package if the card is still attached to the bank letter and sent with no other items.
Christopher ***********
Christopher ***********
@Greg ***********
Thanks for the information Greg. My U.K. bank told me they don't send cards to Thailand. However, and most fortunately for me, renewed credit cards 'slip through' although they intercept and destroy my debit cards. A customer since the 1960's and have to rely upon their mistakes to continue to use their services. Marvellous!
Greg ************
Greg ************
Ahh got you
@Chris******
, mine were posted to my UK address then reposted via DHL. In the 15 years I’ve been in Asia, only had 2 occasions where they were returned to my UK address, once when the card was removed from the letter before sending, and another when the card and letter were included with other items. 👍
Daren **********
Daren **********
I got my new one sent from my Aussie bank to an Australian address and had a friend DHL it. Much safer.
Ruben *******
Ruben *******
Yes, right now, but be careful because due this outbreak international mail is on hold. Mine has been stuck in Hong Kong for two weeks now.
Robert *******
Robert *******
i get cards sent from us no problems for years
เอ็ดเวิร์ด *******
เอ็ดเวิร์ด *******
Robert *******
Robert *******
Garrett ***********
Garrett ***********
@Ru***
International mail is not on hold
Ruben *******
Ruben *******
@Garrett **********
*********************************************************************************
technically is resumed but I guess it takes some days till it works again.
Beverly **********
Beverly **********
Yes, replacement card. Took seven weeks but I got it, no problem.
Michael ********
Michael ********
Still waiting 12months later
Roger ********
Roger ********
A friend did. Just arrived. Took 2 attempts and 3 months.
Dee **********
Dee **********
Yes, sent described as forwarded mail.
Danny ********
Danny ********
I did a few times from Canada and took less then a week...free of charge
Lizzy ****
Lizzy ****
OP
Thanks for the tips.
Phill ******
Phill ******
yes . last week by express post from westpac , wasnt cheap but only 10 days to get here .
Ken ********
Ken ********
Had a visa card sent from Australia no problem
Adrian ******
Adrian ******
Yes my sister forwarded mine by recorded mail & actually wrote bank card on declaration slip on envelope. Which I guess this end not so scary as most can’t read it
Mark ******
Mark ******
Yes, from Westpac in Australia and Standard Chartered from Singapore, no problems
Andy ***********
Andy ***********
CBA in Australia do not send cards overseas . I tried . Not sure about the rest
Monti ********
Monti ********
Many times. No issues. Just have whoever is sending it put the card in its rider into a regular #10 sized envelope.
Jonny **********
Jonny **********
My bank back in the UK wouldn't send it for security reasons but had two sent by my family with no problems.
Gordon *********
Gordon *********
Yes twice no problems from UK
Neil ********
Neil ********
If it is well concealed in card, I would say
*****
- got one through, had one go missing....
Steve *********
Steve *********
Banks in UK do not send for security reasons
Ronald *********
Ronald *********
Thanks
Oliver *******************
Oliver *******************
@Steve ********
They do I've been sent 1
Steve *********
Steve *********
@Oliver ******************
,, ok so when they did not send to me and told me it was because of security reasons & this came from the very top this was a lie or are you calling me a liar.
Kevin *****
Kevin *****
Steve Maynard no, just too compliant. As I have said, they told me no but once I pointed out how they sent 9 cards to me that went missing in China, which they don't consider a high risk country, and that their insinuation that courier companies we're not reliable and was information I was willing to share with courier companies, they sent a card. Not recorded/registered mail or courier, just plain first class post. Natwest has a long history of not giving 2 hoots about their customers. In the past 4 years I have had nearly £2000 in compensation payments from them for their poor performance and the unnecessary hardship it has caused me. Just stand up to them and they will send the card.

"If you threaten them, it will come."
Oliver *******************
Oliver *******************
@Steve ********
you don't like it because your wrong, you asked a question and we are answering but you don't like what we say
Garrett ***********
Garrett ***********
@St***
You said, "banks in the UK do not send cards for security reasons."
Steve *********
Steve *********
Oliver *******************
Oliver *******************
@Steve ********
shut up I said they do send it because I and many others have received cards, also tone it down
Steve *********
Steve *********
@Garrett **********
tbf I have tried saying Natwest would not.

IMHO the replies I have seen have bordered on calling me a liar.

I actually had a major issue and needed to contact the CEO and other directors to get my issue sorted, so yes I am p'ed off.
Garrett ***********
Garrett ***********
@St***
There's a difference between ONE bank not sending you a card because of their policy, and an entire COUNTRY being prohibited from making cards internationally.
Bobby ********
Bobby ********
Steve Maynard. HSBC sent me one a few months ago. The card is useless until it's activated so there's no security issue.
Steve *********
Steve *********
@Bobby *******
umm you are wrong I had this issue with Natwest& know several others who had same issue.
Kevin *****
Kevin *****
@Steve ********
I'm with Natwest and got mine sent. To be fair, I had to threaten them. I pointed out that they don't consider China a high risk country to send cards to but they sent me 11 cards and only 2 ever arrived because their complaints team sent them by FedEx. I also pointed out that they stated I had to give a family/friend address in the UK and then GO TO THE UK TO COLLECT IT because mail/couriers were not safe. So I told them I was going to copy their email to all the major international courier companies. 2 weeks later my card arrived by first class post, not even recorded or signed for! You just have to push the right buttons, after all, since 2009 we own the banks.
Steve *********
Steve *********
@Ruth ******
maybe, I don't know, this was not advised to me.
Ruth *******
Ruth *******
@Steve ********
Perhaps you had an issue with NatWest because they do not allow their customers to be residents of Thailand. The following is their permitted list of countries. They may have been concerned about flagging a regulatory issue.

Austria, Bahrain, Belgium, Bermuda, Canada, China (Expats only), Denmark, Finland, France, Hong Kong, Kuwait, Norway, Oman, Qatar, South Africa, Sweden, Switzerland, United Arab Emirates, United Kingdom or the United States of America
Garrett ***********
Garrett ***********
@St***
What do you mean he's wrong? His bank didn't send him a card?
Bobby ********
Bobby ********
Steve Maynard. I can't comment on NatWest, but I had no issue with HSBC sending a card here. I still had to call the bank in person to activate it (couldn't do it through the app or online) and answer security questions. Your problem must be with the specific bank.
Garrett ***********
Garrett ***********
@St***
That's not true.
Steve *********
Steve *********
@Garrett **********
well NATWEST do not.
Garrett ***********
Garrett ***********
I've had one sent from the US, no problems.

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