Glad you got it sorted out. Dud you go to the branch you opened the account at or will any branch do the necessary. Was access to your account possible immediately or did you have to wait a few days?
I always have frustrating issues with Internet based accounts when moving from uk to Thailand or vice versa. Gave up on ebay altogether. Even though I changed my address I could not change free collection from Thailand even though I was selling from Wales!
old news I did that last year and my IO was quite content with it. I have done everything by the book but they still freeze my account. As I am in the UK there is nothing I can do about it until I get back. Any bank that prevents access to my money with no notice at all is NOT one I will continue to do business with. Both my other Thai accounts are functioning as normal. I'm done.