@Susanne ********

omg, now I saw from the picture is the same branch where my account.

@Max ************

the branch. They told me I need check if the app unlock on Friday or Monday.

Happened to me today. I try to pay in morning and couldn't. Try another shop and couldn't. I called the call center and they told me I need to go to my branch. I truly don't understand how they just out of nowhere blocked people money. It's crazy! I don't understand that. Really make me angry and unsecured. And what's more crazy! I need to wait until Friday or Monday after the main branch decide what to do.

Update: I went to the branch. It's not about sim card or face recognition. They just made copy of my passport and visa and tell me I need to wait until Friday or Monday. Meanwhile the account locked. Hundreds of people was in the bank in same situation

@Max ************

because my sim register with my bank account. Have hundreds people in the branch with same problem they just locked all.

@Max ************

no. It's not about that

@Brandon ***********

thank you

@Phil *****

thanks. Even if I'm living in bkk or it's not important?

@Tong ****

in Bangkok

@Tong ****

thanks. It's safe they will do all the process? They will keep my interest?