no, the day of collection they only had one guy sitting in the counter handing out the passports and refusing to talk to you because so many people were waiting for their passports.
2 other people got denied too and none of us got an explanation. That's normal in most countries, but it was the fact that they put a visa in my passport and stamped it with a denied-text that was my issue.
That's the only place I've ever had problems. They denied my visa application but still glued the visa in my passport and stamped a big red DENIED text over it, so I had to get a new passport.