The Koh Samui office is bedlam at times and don’t forget “the great unwashed” from Koh Phangan use the Samui office, btw, that’s what immigration call them 😂😂😂
I’ve lived here for 9 years on Koh Samui and never had a problem, Immigration provides a list of documents, that they require, you provide the documents, then you get stamped in for another year. 👍👍👍