Once you've made payment, a confirmation will be sent to your mail address. You print it out. It includes the bar code which you must print. You MUST send it with your passport etc or take it to the Embassy with you
Jane Coote provided she can clear Thai immigration, she can enter as a tourist. She will require new paperwork from her school addressed to a new consulate.
Now, whether or not the voided visa will cause another denial is another thing entirely.
I suspect Laos may not be an option for another application.
If you both apply in the UK, the bottom paragraph applys to you. You would be issued a 90 day single entry Non O visa if only one person applys for O-A visa
Go in the pending application folder. Change the search by date, as off the top of my head, it only looks for items in this calendar month. Set date back for say 8 months and search again. You then delete each previous attempt separately.
In the application, you MUST put something in each question with a red asterisk or you cannot move on.
The system only allows you to apply 3 months ahead of your travel date.
I cannot say if they will issue you a visa with no confirmation of a flight. They want to know a travel pland and they do ask for flight and accomodation bookings which you need too scan to the system further in the booking.