What should my partner do after receiving a VOID stamp on her visa application in Vietnam?

You should *ALWAYS* keep your old passports, not for sentimental reasons, but for identify protection. If you want to get rid of them, destroy them through a professional service.

@Holly *********

, I'm sorry but I have never heard of this happening before. The only reason that I can think of is that the educational institution on your application is on Thai immigration radar for some reason. Did you use an agency?

@Jennifer ********

I have no idea. I just came to collect after leaving my application over night. When I arrived the woman at the desk said my boss wants to see your old passport...to which I replied....my OLD passport. I though I misheard several times. They told me to keep trying to find it to which I said this is not possible for me to get hold of it right now, they just said keep trying until I eventually said I need my current passport back so I can leave.

Jane Coote provided she can clear Thai immigration, she can enter as a tourist. She will require new paperwork from her school addressed to a new consulate.

Now, whether or not the voided visa will cause another denial is another thing entirely.

I suspect Laos may not be an option for another application.

@Ron ******

I have one valid UK passport. I have the old passport, they sent it back to me with a cut on the front page I guess to show that it’s an old passport. The old passport expiry date was 2018. No fake passports that is not how I roll.

@Ron ******

and no reason to carry it either after her stamp/s have been transferred over if it was obtained inside Thailand

I guess it all went wrong when with the application form, you apply for a Single Entry Non Immigrant ED visa an that is not a 6 months visa. a Question get asked and the whole Australian story, phone copies of rental contracts which all has nothing to do with what is asked went in a spiral down and ended up with denied entry.

What ever you try to distract us with your stories about Australia, rental contracts, files on phone, I still can not understand that you handed over your documents from your school, your passport and the staff ask your old passport?

So you applied with a passport issued in the UK in Jan 2018, in this passport just 1 Visa Exempt entry of 30 days and 1 Extension of Stay of 30 days and the Thai Consulate ask to see your old passport? Never heard of that

@Robert ******

my new passport was issued jan 2018.

On my old passport I had never been to Thailand.

My first entry to Thailand was September 2019 using my updated passport. In the UK they give you your old passport back but cut the corner to show it’s no longer valid.

So I have my first entry into Thailand September 2019 which was 30 days and I extended for another 30 days and applied for the 6 month ED visa.

I did not realise they would want to see my old passport at the embassy so it is at home in my documents folder which is currently in Thailand from my entry in September 2019 as the plan was to hopefully have the ED visa accepted. I came here with just a small bag because I had all the documents listed. My new passport is perfectly valid it was my phrasing of my experience that caused confusion. I kept my old passport because I did not just want to throw a passport away. I was able to show a scan of the front page of my passport because I have lived in Australia for 5 years on a fully accepted permanent visa. I have emails with the scan and so I was able to pull that out of my sent mail but I do not have photos of every single page.

I hope this makes sense now.

Robert Lagas I understood it to mean that she entered Thailand with her current passport but since it was relatively new they wanted to see her old passport too.

It's common practice to carry both the old and new passports for a while after a changeover.

I think they suspect that she has a substantial history staying in Thailand but they cannot see it at the embassy without looking at her old passport.