Please understand the following

Context: My first application was cancelled due to an incorrect Passpirt expiry date which the system auto uploaded and I did not correct

1. It is the FULL Responsibility of the applicant (you) to ensure all information provided is correct, any mistakes that cannot be cross referenced correctly will result in a cancelation

2. There is no communication process from applicant to embassy other than via the web portal, the only communication allowed is when you upload requested docs

3. This is is the system

Anonymous participant 179 yes you can edit it. The thing is, many of us doing the online application were not aware of this issue and simply expected the upload to be correct. The fields are editable and from experience you must ensure the data is correct or you application can be cancelled atbghe very end as mine was and there is no recourse, no refund and no communication from applicant to embassy, only communication is from them to the applicant and the docs you then have to upload if and when requested

Anonymous participant 179 on the E-Visa web portal, the first step is to upload a clear copy of your passport with the passport biometrics being the lines at the bottom of the passport. When this is uploaded the system reads it (sometimes incorrectly) eg my expiry is 2033, the system read it as 1933 ans placed 1933 into the data box

@Jordan ******

every application is very different, you have to roll with what's asked

My advice is as follows

1. On the FIRST page when you upload your Biometric page of your passport you MUST MUST MUST check the data is correct and change it if it isn't as the web portal takes NO responsibility for mistakes, that's 100% on you

2. When uploading documents think in terms of "what could I add here that would add value and help to support the request"

One example would be a cover letter explaining why you wish to live in Thailand and how grateful you would be to have the visa approved, not requested but would possibly be appreciated and add value to your submission. They key is to add as much supporting information to one pdf as possible and compress it to fit the requirement

Hi

@Jordan ******

I applied (twice) first application cancelled when it seems I didn't check the auto uploaded data in the Biometrics upload

Average time is 10 working days if documents are together and you oversubmit (more than is asked for via collating more docs into each pdf)

I applied 18th Nov

Extra documents requested 28th Nov

Approved 02nd Dec

See below

Congrats

@Andi **********

@Ben ******

Ben Malol I experienced almost the same issue and the decline email address is the same as the one you received

@Andi **********

Andi Traveller any comments other than what we already discussed?

The main issue is that Information inputted by the system at Passport Bio Data page upload MUST BE CHECKED AND CORRECTED by the person applying as the system sometimes reads the biodata page incorrectly. The website is very clear that no refunds will be given.

I belive some USA passport holders are experiencing this as the date must be the globally accepted format of dd/mm/year or the system rejects it

My issue was an expiry of 2033 and the system read it as 1933 and despite believing I edited and corrected it, I must not have hit the save button

Result was I reapplied, did it better, improved all my documents, provided polite cover letter with my Financials greeting in Thai, triple and quadruple checked all details and it was approved after 10 days