People whinging on many of these forums are not open to change. Because they bent the rules, using agents, 10-20 years ago, they can’t accept that the Thai government is clamping down and using modern technology and databases to do so. Likely all driven by money laundering by foreign criminals but also an opportunity to clean up the system.
Depends on the urgency then! If you need it immediately use Remitly at a premium cost. Plan ahead and use Wise for the best deal. Can’t myself see why you wouldn’t plan ahead?
Why would you use Remitly? Last time I checked I got a far better exchange rate from Wise in comparison to Remitly, a big deal if doing a large transfer(s).
I was in the same position with Wise in that I hadn’t used my middle name, whereas Thai banks use the details from your passport, regarding names and my middle name was included on my passport. I contacted Wise through the website and not the app. There were some FAQs and I followed them to get in touch with Wise in order to update my name. A photo of the information pages of my passport and a selfie photo, uploaded online and the problem was solved within 15 minutes. On checking my app, my name had been updated to my full name.
I’ve heard it quoted that it is more recently opened Bangkok Bank accounts that are under scrutiny now. That’s not to say that they won’t dig deeper though.