Don't know what you mean current visa was done in Pattaya? All Australian visas are done in Bangkok. Where are you now? If Thailand, you'll need to wait until they open Australia up again to tourists and apply again. If she's been before, just fill in the online application form for her and provide letter of financial support. She'll have no problem.
oh ok. That is correct then. But it says on that page:
New Zealand citizens who normally reside in Australia (subclass 444) can come to Australia. You must carry proof of residency (driver's licence or documents in relation to your residency). Present it at check-in. For more information see: COVID-19 (Coronavirus) and the Australian border