Anybody looking to apply via Jakarta is best to read the requirements
Required documents:
Visa Application form(s) and photograph(s): Completed and signed Visa Application form and 2 recent photographs (size 3.5×4.5 cm). Non-Indonesian applicants may be required to submit more than one set of application forms. (See: Additional Requirements for Non-Indonesian Applicants)
Passport (valid for no less than 6 months)
Booked travel tickets in and out of Thailand
Evidence of adequate finance:
Single-Entry Tourist Visa: Bank Statement showing at least THB 20,000 per person or THB 40,000 per family or equivalent in other currencies.
Multiple-Entry Tourist Visa: Bank Statement showing at least IDR 80,000,000 (USD 7,000) for the past 6 months, and Letter of Employment
Evidence of confirmed accommodation in Thailand:
Booked Hotel, or Letter of invitation from Accommodation and Accomodation Owner’s Thai ID Card, covering duration of stay within Thailand
Multiple-Entry Tourist Visa:
valid for entering Thailand within 6 months from the date of issue. The period of stay is 60 days maximum per stay per entry. The Multiple-Entry Tourist Visa holder may enter Thailand again as long as the visa is still valid. "Multiple-Entry Tourist Visa will only be granted to Indonesian nationals or applicants with KITAS or KITAP".
here's what to do. Call them, tell them they are wrong. I'm sure you can put them straight? If you have no joy, call Henley & partners. They are Thailand Elites lawyers that run the company.
Mention my name.
I'll leave you too it now.
I'm busy and have no time for Facebook games today