On an ED visa to what country? Vietnam? Cambodia? No the borders are closed. Unless you fly. Or apparently in a tour group. Which makes no sense at all.
Why isn’t your friend asking for herself or himself? Why are you asking?
I haven’t used them personally. I’m looking for one for a common law spousal to Canada. One agent told me she could only get a visitor visa. We had to be married. Obviously they don’t know what they’re doing so I sent them the link and told them I’ll be using someone else since they are not aware of the Canadian immigration procedures.
I opened one with no issues at kasikorn central festival. I’m on a retirement visa. 1000 minimum deposit and 400 debit card. No insurance was offered or mentioned.