My Thai GF got CDN tourist visa. Wasn't easy though, took two tries. I was pissed at the first rejection and wrote a scathing letter to my MP. To his credit he wrote a reference letter which may have helped. Absolute joke though when you consider how open our borders are.
no you would simply be refunded what was charged to your CC. I don't think the OP is talking about a claim, he is complaining that he hasn't received policy paperwork (I think)
when I went through he literally took 30 seconds to rotate the dials on all his stamps before asking for my passport. My visa didn't get processed in time and my stay was one day too long for entering exempt. By letting one guy go ahead of me I shortened my stay by a day and avoided the over-stay issue.
It's not the time you land, it's the time you pass immigration. I had the opposite situation....was second in line at 11:55, so let the person behind me go ahead. Got stamped at 12:01.
that was my point, POOT is an airline policy, not Thai immigration, and that's what the embassy told me. So best thing is to confirm with the airline you are flying as to what they require for you to board flight
I visit my gf about 4.5 to 6 months total each year (2 trips) and I've concluded there's really no advantage getting anything other than TR/visa exemptions and extensions.