yes, thank you for that. Hopefully someone's experienced it before, if they haven't then it must be an issue at my end and I'll have to try via a computer.
Do through VFS I did it recently and you will keep your old one all the way through the process. The day you pick up your new one they will cut the old ones corner.
can I ask another question please Stuart, if my Visa Expires March 23rd what date would you recommend me to go to my immigration and ask about extending inside the country ?
OK I was abit worried to speak with them as I wasn't sure if my Agent obtained Visa would be frowned upon but it seems that's the thing to do. Thank You