I never got a reply to hundreds of emails, Constantly showed as processing then deleted. My friend had the same as you, wrong name, which it clearly wasn't. Paid and resubmitted, but same again. e-visa are a scam, no contact number, no emails nothing
this was not just a minor issue and was "supposedly" one of their best lawyers. Anyway, not my problem. I gave my opinion, now up to everyone else whether to listen or not. No difference to me
I do have knowledge but as I said I cannot say here on a public forum. You can ignore my advice or not your choice but they almost caused me VERY serious problems.
