Not informing you why they cancelled your application isn’t acceptable. You don’t know what they consider to be wrong so you can’t avoid repetition. I would contact your bank/credit card company and request a chargeback. There has been a report of someone doing this. Their bank asked the Embassy for an explanation. Embassy didn’t respond thus bank authorised the chargeback.

If it’s any consolation, my Thai wife was denied a tourist visa for USA. Her Aunt owns a house and runs her own Thai restaurant in Amarillo. My Thai sister-in-law was denied for Australia. More recently, sister-in-laws fiancé who is retired and lives in Netherlands applied for her Schengen Tourist Visa. That was also denied. He made ‘enquiries’ and was advised that there almost certainly was no problem with the information submitted and that if he applied again it would be successful. Exactly what did happen! A subsequent application later the same year went through first time. I suspect it’s a government ‘weeding’ process to reduce their workload by dissuading ‘chancers’.

@Marb *******

You need to read it again and try to comprehend. To manage your DTV without applying for extensions at local immigration office you have to exit Thailand every 180 days. That’s twice per year.

It’s every 180 days (without an extension) not once a year as you state.

As Brandon has already advised, whether you can make changes/cancel and, if so, the charges (if applicable) involved depend upon your ticket class. I’m now reluctant to book onward flights in advance of arrival because my last two international arrivals at Suvarnabhumi were delayed by 24 hours.

No overstay fine for one day (it does apply but it gets waived). You do get a red stamp in your passport though.

DTV = Destination Thailand Visa. 5 years multiple entry. Possibly been misread as; Digital Tourist Visa? Toni has already provided the solution.

@Nick ******

Weak in mind, body and spirit. Totally agree. Over age 35 need putting out of their misery.

@Osian *******

Congratulations! It’s the simplest and usually the most cost effective thing to do. Coincidentally, the Bangkok Bank Personal Accident Insurance I had to buy back in 2017 to open my account also cost 3,000 baht. I did similar when I lived in South America. You needed a National ID card to open a bank account. Someone recommended a bank manager who, for a bribe, opened one for me without.

@Mitch ****

That could be true! I knew nothing about it until, one day, an insurance representative turned up with my free duvet and umbrella and asked me to pose for photographs!