I think the main issue here is that some passports have a bunch of numbers and some letter sequences listed as place of issue. This probably confuses some embassies. Would be best to check with the embassy/consulate before applying to confirm what one should write in those cases.

@Ben ********

you could use DeepL translate for documents. I was able to translate Estonian bank statements to German and English a while back. Sometimes the formating was a bit out of wack but I was able to edit the PDFs.

@Seanx ***

I'd also like to point out that if the embassy of a different country issues your passport, this is what you should be writing on the application. My German passport was renewed in Thailand so the issuing authority says "Botschaft Bangkok". This is what I put on my DTV application that was approved. Not all passports have the same information on them so it's helpful to keep that in mind. My German passport has slightly different data fields than my Canadian one.

John Macom Authority means "issuing authority". Not all countries separate the one from the other. My German passport says the "issuing authority" is the German embassy in Bangkok. This is what I wrote on my application and it was approved. I wouldn't write something that's not on the info page of your passport. A German passport does not have the "issuing country" field the way that a Canadian passport does.

My husband entered Thailand on his spousal DTV without me while I traveled elsewhere for a while. So you can enter separately.

I have a German passport that I renewed in Bangkok. Under "Issuing Authority" it states "Botschaft Bangkok", which is exactly what I wrote on my application and was approved.

Hmmmm, I wonder if they sent a document request email to the agent's email and they didn't respond to it or submitted something that wasn't legit. If you guys try again I'd suggest scrapping the agency bit and only giving the embassy your own contact details just to be sure. Really sorry that happened to you and hope your partner still gets his DTV!

Could be maybe something is fishy with the agent and subsequently with the documents? We applied via soft power Muay Thai in Hanoi and were both approved pretty quickly. Had all the required gym docs and 6 months of bank statements but did it without an agent.

It just sounds a bit odd because when they asked my husband for a further document, they sent an email outlining exactly what it was that needed to be done. It seems strange that they would reject without a reason, so that you wouldn't know what you did wrong and could amend it for a future application. My husband was also previously on an ED visa.

I wouldn't say this is a factor. I applied in February and set my return date to mid April. My visa was approved in 4 business days in Hanoi. I'd say there are different factors involved.

@Nicholas ******

thanks for this. Guess I'll need to pull forward my plans to go to the Honda Driving School :)