We can’t speak for other agencies, but our clients have always transitioned smoothly when switching to our services.
In fact, we often assist clients in making the switch away from our services if they choose to manage their visa process on their own. It's entirely possible to do so without agency help if that’s their preference.
That is correct for our VIP bangkok service we do have a staff member assist you in person for the bank opening to ensure success, as well as the visa process.
You can come to our offices in person if you are concerned here:
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We have non-rush services as well which can be more cost effective depending on your circumstances. In those cases our team can also collect your documents from your residence, and once completed drop them off.
We have a VIP same day service where we obtain a bank account for you, convert you to a non-o retirement visa, and also obtain your yearly retirement extension.
You can apply using your own funds just by ensuring you have properly seasoned funds, and have filed your TM30 correctly.
We assist customers with this all the time. If an agency, or officer says you must go back to the agent or cannot apply on your own when you fully meet this requirements this is wrong.