I believe technically you are supposed to stay put, in the country where you are applying, but realistically, for many it has not been an issue to travel. However, there have been some who have received additional requests, such as photocopies of all pages of the passport, etc. if that happens and you are back in Thailand, you would be rejected if they see entry stamp or you didn’t answer their request. How many days have you been waiting? What embassy?
- while online, you still have to be physically in the jurisdiction of that embassy/consulate. While some counties only have one consulate, making the entire country under that consulate’s jurisdiction, there are some countries that have more than one. For example, if in Hanoi Vietnam, you have to select the Hanoi consulate in the evisa system and can not select the HCMC consulate. She was making sure that Cambodia wasn’t divided into two sub-regions.
Yes, it needs to say you can work remotely. Some embassies want it to explicitly state “Thailand”. If applying via the consulate in Italy, they may accept documents in Italian. You need to contact them