@Luit ****************
he is a tourist , his partner died and his friends have encouraged him to travel , he is a bit fragile and sensitive. He has never been in trouble with the law in any country and would be nervous of facing another immigration officer with the same attitude and temperament of the one at airport. If we can get an agent that could understand our request, which is ask what has been written on his file, get a 30 day extension for him. This would put his mind at rest. He will go home to uk in mid April then travel to Spain with his son and family for a month then stay out of Thailand until at least September/ October . He likes it here as he has friends here . I can understand why you might think he’s not genuine but I can assure you he is , other friends I have might not be so I can tell the difference. Thanks for your reply. I see a few agent names in the replies so we will approach one of them to ask if they can do what he is asking.