Has this ever happened to anyone? I don’t know how to move forward from here, there’s no way to contact them, they have nothing on their website, no email, chat, and their phone number is not working - I paid the $500 so it’s frustrating to be stuck like this. Is there anyone I can contact?
I’m very confused, I don’t know even know what it means that the country didn’t match the passport - Im a US citizen with a US passport, so I’m confused what didn’t match.
EDIT: I applied online in Indonesia, my passport is USA, never went to an embassy.
Thank you 🙏