Thanks for the clarification, i saw a film yesterday from another hotel who brought 7 people to the hotel in Pattaya and they were not all in the same group
When you tavel from the airport to the hotel, are you the only person in the vehicle? Or are there other people, if there are more than one person, its a big risk and if anyone of those are positive, you will have to quarantine again. Please confirm
There is a transit lounge which is ok, but gets crowded, there is also a hotel there and you can stay as many hours as you want, although not cheap. Think its called Aerotel Sing
You would be better to take photos with your phone, transfer to your computer and then upload them from there, you can share from your phone to messenger and then download and save from there.
It means it is struggling to read your information on the documents yu uploaded. you can try re loading using all Jpegs or take photos with your phone of the documents and upload them, i did this and got my approval in 2 minutes