I finally submitted my application now that I landed in Vietnam but it keeps saying payment failed or canceled. I only have one international debit card with Charles Schwab that I’ve taken and used in over 12 different countries with no issue. I have a travel notice set for both Vietnam and Thailand and I am currently using it for other purchases.

I’ve tried safari, chrome, DuckDuckGo, laptop and mobile and keep getting failed payment. I’m so stressed out does anyone have a solution please? I’m on hold with my bank but their headquarters are in Texas and no one has answered yet. I want to give up.

EDIT: the Thai eVisa payment processing center is a Thai bank however its address is located in HONG KONG. I called my bank and they approved the charge and added Hong Kong to my travel alerts in addition to Vietnam and Thailand.

According to the Schwab representative I called, the eVisa website also used the current address zip code for the billing address - which is so nonsensical bc if I have to be in the country of the embassy I’m applying to why would they use the current address zip code for the billing zip code? Why not ask for that when taking down payment information?

Anyway, hope this helps any future applicants

Bangkok Bank and AIS apps locked me out concurrently. Today, I wanted to pay by QR using the Bangkok bank app, I got the notorious locked app warning message indicating name on my SIM is not matching the name on the bank account which is a huge bogus as I use this AIS number for more than 2 years and opened it myself with my passport and all info is genuine. I noticed my AIS app also kept closing when I clicked on it, apparently they also locked me out for some reason but my wireless service was uninterrupted. Bangkok Bank demanded a letter from the AIS shop to unlock the app. AIS shop said they just wanted to take my new photo and see my passport again, I quickly solved the AIS issue. But why do I have to go through this. It seems either it is so lax in Thailand that agents can get phone numbers to scammers under false IDs or every single foreigner must line up with their passports at wireless and bank counters to have their photo taken and passports validated. Always extremes.. land of .miles long queus

Hey everyone,

I went to checkout my Vida application, I input my payment information and thought I was done. My payment has been pending and I’m surprised it hasn’t completed the purchase yet. It was listed as a pending payment in my banking app but has since been removed all together. However the purchase is still pending in the website.

Is this a common glitch In the website or should I call my bank?

Thanks In advance.