My husband and I currently hold DTV visas under digital nomad category because we are remote workers. we had our thai bank accounts opened at KrungThai with our previous student visas a year ago. Recently, his Krungthai “Next” mobile application crashed because of some bugs. So, he needs help with logging into his mobile application again at the bank. However, Krungthai banks keep denying to help logging in again because of new policy or something. Does anyone know any Krungthai bank branch that is foreigner-friendly or DTV-friendly?
TLDR : Answer Summary
A user with a DTV visa is facing issues accessing their Krungthai bank's mobile application after it crashed. Despite attempts to resolve the login issue at the bank, they received no assistance due to new policies affecting foreign nationals and DTV holders. Other users suggested calling customer care, using ATMs to regain access, or even switching to other banks. Many shared their experiences regarding frozen accounts and policy changes affecting foreigners with DTV visas. It's highlighted that Krungthai and other banks are tightening regulations and are less friendly towards DTV holders.
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