Why is there a hassle in getting a new ATM card at Bangkok Bank for expats with retirement visas?

Bangkok Bank nightmare

So not asking for advise but giving some.

Looks like the above have been asked to check on the status of their customers.

So my card less withdrawal today was refused twice so the message told me to go into bank because of an error. 40 minutes waiting in the bank to be seen. Then told my account had no problem and went to the outside machine on Pattaya Klang and it worked. I thought at the same time I would get an ATM card as I left the last one in a machine about 6 months ago. I have done this a few times and I’m willing to pay the 100

Baht for a new one.

Oh no not this time the girl tells me I have a retirement visa and she need to update her system and did I own or rent. Told her I own my condo and have done since my 1 st visa 8 years ago. Also told her I had a card 6 months ago and that nothing has changed. So this was just enough.

I left and put the 100 baht back in my pocket.

WTF is going on with these idiots they think I’m going home to get the paperwork and sit there for another 45 minutes.

No I will use my bank for everything now and they can go forth and multiply.