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What should I do if my Vida application payment is pending and has disappeared from my banking app?

Payment Issues Vida Application Banking Problems Pending Transactions Thailand Visa Applications

Jack ********

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asked Nov 18, 2021

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Hey everyone,

I went to checkout my Vida application, I input my payment information and thought I was done. My payment has been pending and I’m surprised it hasn’t completed the purchase yet. It was listed as a pending payment in my banking app but has since been removed all together. However the purchase is still pending in the website. 

Is this a common glitch In the website or should I call my bank? 

Thanks In advance.

Answer summary

The user is experiencing an issue with their Vida application payment, which is pending on the website while disappearing from their banking app. They are unsure whether this is a website glitch or if they should reach out to their bank for clarification. Commenters suggest calling the bank or sharing their own experiences with payment processing.

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Steve *******

Steve *******

My payment was accepted instantly. Where are you applying from?

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Jared **********

Jared **********

I think where the charge comes out of isn’t where you would expect, probably not bad idea to call your bank

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